Remote -Customer Service Representative
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
? One year of office support experience in a customer service role preferred
? High School diploma
? Excellent customer service skills and attitude
? Excellent written and verbal skills
? Proficient with office equipment
? Attention to detail
? Problem-solving
? Computer proficiency - MS Suite
? Typing speed 45WPM
? Professional appearance
? Ability to multi-task in a fast-paced environment
? Bilingual skills a plus
? Occasional overtime as needed
Benefits Summary:
? Medical/Dental/Vision
? 401k plus a company match
? ESPP - Employee Stock Purchase Plan
? EAP - Employee Assistance Program (no cost to you)
? Vacation & Sick pay
? Paid Company Holidays
? Life and AD&D Insurance
? Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Similar Remote Jobs
Remote -Customer Service Representative
Posted on: 20-01-2025 06:20
Work online-Cruise Planning Specialist
Posted on: 20-01-2025 06:20
University Intern - US
Posted on: 20-01-2025 06:20
Sony Home Theater Specialist
Posted on: 20-01-2025 06:20
Finance NAOU Graduate Intern
Posted on: 20-01-2025 06:20
Technical Recruiter- 100% remote
Posted on: 20-01-2025 06:20
Remote Inside Sales Representative
Posted on: 20-01-2025 06:20
Home Based Assistant/Customer Service
Posted on: 20-01-2025 06:20
Data Analyst - remote
Posted on: 20-01-2025 06:20
Executive Assistant - Remote
Posted on: 20-01-2025 06:20
Amazon Delivery Driver
Posted on: 13-11-2024 04:54
Customer Service Representative - Remote ( San Antonio TX)
Posted on: 16-07-2024 18:51
Telehealth Practitioner (Work From Home)
Posted on: 28-11-2024 04:54
UXO Tech II
Posted on: 16-08-2024 00:00
(Work From Home Jobs) Amazon Recruitment Part Time Remote Jobs Associate, Freshers Eligible
Posted on: 14-11-2024 08:02
Data Entry Jobs Work From Home At Amazon
Posted on: 01-07-2024 16:51
Cybersecurity Incident Response Engineering, Director
Posted on: 11-07-2024 07:46
Web Chat Specialist - Remote Work
Posted on: 19-12-2024 18:04
Special Needs Coordinator - Telecommute in Columbia, MD
Posted on: 13-09-2024 00:00
Amazon Remote Chat Agent - $25-$35/hr | Full-Time | Work from Home
Posted on: 07-09-2024 00:00