Remote Customer Care Specialist
We're seeking an enthusiastic, motivated problem solver for one of Oregon's top employers. This role is crucial in representing the company's values, ensuring a positive experience for families and partners. Flexibility, self-motivation, and the ability to thrive in a high-volume remote environment are essential for success.
Job Title: Customer Care Specialist...
Salary: $18.50/Hour
Location: Remote
Contract Position (3 months)
Key Responsibilities: ? Build and maintain strong, trusting relationships with families and business partners. ? Provide personalized support via chat, email, social media, and phone. ? Handle and resolve family concerns using critical thinking and de-escalation techniques. ? Log and document all interactions in the internal system. ? Collaborate with colleagues and escalate issues when necessary. ? Meet or exceed performance metrics and attendance requirements.
Desired Skills & Experience:
? Excellent customer service skills with a self-motivated attitude.
? Previous remote call center experience is a plus.
? Ability to work in a focused, distraction-free environment with a reliable internet connection.
? Strong problem-solving, decision-making, and communication skills.
? Ability to work under pressure and adapt quickly to changing priorities.
? Basic data entry and billing experience are beneficial.
? 2-3 years of customer service experience via phone and email.
? High School diploma required; an associate degree is a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions
Similar Remote Jobs
Remote Customer Care Specialist
Posted on: 20-08-2024 00:00
Internship-Education Development Community Partnership
Posted on: 20-08-2024 00:00
Chat call customer support
Posted on: 20-08-2024 00:00
Energy Solutions Manager, Solar
Posted on: 20-08-2024 00:00
REMOTE Call Center Rep
Posted on: 20-08-2024 00:00
HR Specialist (Part Time)
Posted on: 20-08-2024 00:00
Online Customer Chat Specialist
Posted on: 20-08-2024 00:00
Online Web Chat Assistant
Posted on: 20-08-2024 00:00
Customer Chat Call Support
Posted on: 20-08-2024 00:00
Apple Home Advisor (Remote)
Posted on: 20-08-2024 00:00
Part-Time Virtual Accountant
Posted on: 19-09-2024 00:00
Customer Service Specialist (Part-Time – Evenings)
Posted on: 12-09-2024 00:00
Front-End Pharmacy Technician - Remote (Arizona)
Posted on: 25-09-2024 00:00
English or Math K-6 Virtual Tutor (PT Evening hours) in Miami, FL
Posted on: 27-11-2024 06:07
Southwest Airlines Remote Jobs Entry Level (Work From Home) $30/Hour - Job Vacancy
Posted on: 23-01-2025 00:00
[Entry Level/No Experience] Apple Data Entry Jobs ? Work From Home Job
Posted on: 30-11-2024 09:46
Freelance Chat Moderator - Work Remote
Posted on: 19-11-2024 06:07
Revenue Protection Analyst
Posted on: 08-12-2024 17:19
[No Experience/Entry Level] Amazon Work from Home Jobs
Posted on: 16-09-2024 00:00
Delta Flight Attendant
Posted on: 31-01-2025 10:04