Remote Call Center Representative
Remote, USA
Full-time
Posted 2025-03-16
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Responsibilities... ? Manage inbound and outbound customer calls in a timely manner ? Identify customers? needs and wants, give your best to clarify information ? Research every issue and provide solutions to them ? Recognize opportunities to upsell our products and services ? Follow our company's communication ?scripts? ? Keep records of all conversations in our call center database in a comprehensible way ? When assigned, attend educational seminars ? Build strong relationships with customers ? Follow our customer engagement strategy ? Meet qualitative and quantitative targets Requirements: ? Previous experience in a customer support role ? Track your own work on a daily basis and compare to benchmarks ? Strong phone and verbal communication skills ? Excellent listener ? Adaptable to different personality types ? Familiarity with CRM technology ? Customer focus ? Ability to multi-task ? Set priorities ? Excellent time management skills ? High school degree
Similar Remote Jobs
Remote Call Center Representative
Posted on: 16-07-2024 18:59
[Entry Level/No Experience] UPS Data Entry jobs From Home ? Hiring Now
Posted on: 16-07-2024 18:59
Hobby Lobby Data Entry From Home
Posted on: 16-07-2024 18:59
Delta Airlines Virtual Jobs (Work At Home)
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) CVS Data Entry Jobs Remote Jobs ...
Posted on: 16-07-2024 18:59
Remote Live Chat Operator
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) kohls Data Entry Remote Jobs - Part Time
Posted on: 16-07-2024 18:59
Customer Service Representative (Remote in Kentucky)
Posted on: 16-07-2024 18:59
Virtual Chat Support Specialist ? Entry Level (No Experience Required)
Posted on: 16-07-2024 18:59
Remote Customer Service Representative
Posted on: 16-07-2024 18:59
Marketing & Guest (Airbnb) Relations Specialist
Posted on: 08-01-2025 08:06
assistant store manager - Orlando Tourism/Disney Springs, FL
Posted on: 30-12-2024 06:51
Amazon Delivery Driver
Posted on: 17-12-2024 18:01
Lead Client Solutions Executive 3
Posted on: 11-11-2024 03:51
Senior Bookkeeper | Remote Position for US Based Bookkeeping Firm
Posted on: 28-10-2024 09:49
Call Center Agent Spanish Speaker
Posted on: 05-09-2024 00:00
Amazon Media Manager-Joico
Posted on: 20-01-2025 00:00
Virtual Sales Representative - Onsite
Posted on: 28-10-2024 09:49
Product Manager (100% Remote, Anywhere in USA)
Posted on: 23-11-2024 06:30
Educational Facilitator Needed: Job Opening in San Francisco, CA
Posted on: 29-08-2024 00:00