Release Technician / Engineer Night shift - Remote

Remote, USA Full-time Posted 2025-03-15

Job Title : Release Technician / Engineer Night shift
Location : Remote
Position Type : Contract
Timings - Sunday to Thursday - 8:00 pm PST to 5:00 am PST

US Citizen, Green Card, TN, GC EAD and H4 EAD only No Third-party agencies corp to corp.
Job Description:
Skills:
? Experience in R/D support tools like Marimba, SCCM
? Windows 7/10 administration level for troubleshooting the logs
? or similar tool to analyze the logs
? Experience in Scripting languages like PowerShell/Python
? PoS domain experience
? Critical/Analytical thinking
? Flexible to working during US night hours
Activities in Scope for Release & Deployment support Simphony 18.2 upgrade support activities
? Nightly Deployment Validation North America/Canada Company owned stores
? Monitoring of deployments using Marimba and perform remediation based on SOPs
? Support software deployments overnight
? Triage failures and verify that endpoints have successfully installed the software based on compliance report before store opening on following day
? Troubleshoot deployment failure issues through SOPs with by calling the stores to resolve the issue as required
? Communicate issue resolution to release and deployment teams
? Perform maintenance and system configuration support for the endpoints that are part of deployment
? Release/Deployment resources supports calling store using AWS Connect or any other tool to fix any ongoing release/deployment related issues
.

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