QA Analyst & Customer Representative (Live Chat Support)
Remote, USA
Full-time
Posted 2025-03-16
StudioBinder is seeking a live chat agent to support and guide customers through the various services and products that we provide, along with troubleshooting issues. Agents must have some experience in video production, customer service, excellent writing and grammar, a friendly attitude, an ability to respond quickly, multi-tasking skills and must have previously used StudioBinder... software. This is a full-time, remote position. ? * INCLUDE FILMMAKING EXPERIENCE IN COVER LETTER** Job Responsibilities: In general, you?ll be providing support to new and existing customers using our Live Chat tool on our website. Primary customer support duties include: ? Answer and resolve customer issues via live chat quickly and effectively ? Write support documentation ? Write, record and edit product videos for support ? Reply to support inquiries and relay to the correct departments ? Work in a high volume, fast-paced, and changing environment Requirements: ? Tech-savvy ? Must type a minimum of 65 words per minute ? Detail-oriented, forward-thinking, and organized ? Very strong problem-solving skills and tech-troubleshooting skills ? People person, empathetic, patient, and conversational with a positive attitude ? Must provide concise feedback and support to customers professionally ? Excellent reading comprehension, listening, and writing skills ? Video production experience ? Video editing experience ? Previous live chat support About us: StudioBinder is a revolutionary new way for agencies to streamline their production management workflow. We offer web-based filmmaking software with a suite of integrated products?from managing talent and crew details, creating shooting schedules, breaking down a script, creating shot lists and storyboards, archiving documents & media in the cloud, to creating, sending, and tracking mobile-friendly call sheets. Job Type: Full-time Pay: $15.00 - $20.00 per hour Expected hours: 40 per week Experience level: ? 2 years Schedule: ? Monday to Friday Work Location: Remote
Similar Remote Jobs
QA Analyst & Customer Representative (Live Chat Support)
Posted on: 16-07-2024 19:02
Remote Customer Service Representative
Posted on: 16-07-2024 19:02
Interpreter new york
Posted on: 16-07-2024 19:02
Data Entry Clerk(Typist) -- Remote | WFH
Posted on: 16-07-2024 19:02
Microsoft 365 Consultant
Posted on: 16-07-2024 19:02
Fedex Data Entry Remote Jobs ? Experience Indeed
Posted on: 16-07-2024 19:02
[Entry Level/No Experience] Amazon Jobs at Home - Office Associate...
Posted on: 16-07-2024 19:02
Amazon Data Entry Remote Jobs (Day & Night Work) $25-$45/Hour
Posted on: 16-07-2024 19:02
Data Entry
Posted on: 16-07-2024 19:02
Hobby Lobby Distribution Center Oklahoma City Jobs ? mysmartpros
Posted on: 16-07-2024 19:02
Social Media Content Moderator - Onsite
Posted on: 31-07-2024 19:12
Remote Telesales Consultant
Posted on: 29-10-2024 05:42
Remote Call Center Representative (Nova Scotia)
Posted on: 07-12-2024 04:22
Customer Service Representative - Onsite
Posted on: 24-01-2025 04:51
Remote Amazon Jobs – Data Entry Part-Time
Posted on: 12-09-2024 00:00
Full-Time Delta Airlines Ticket Agent Position Available ? Competitive Salary & Benefits
Posted on: 18-12-2024 18:22
Remote Chat Support Jobs With Immediate Openings Earn $25-$35/hr No Phone Calls Needed
Posted on: 23-02-2025 00:00
Teleperformance Remote Jobs Remote Call Center Representative ? WFH
Posted on: 15-09-2024 00:00
Salesperson- Work from home opportunity! No experience required! 75k-200k
Posted on: 05-08-2024 00:00
Planner Scheduler
Posted on: 16-07-2024 18:40