Patient Care Advocate/Specialty Pharmacy Technician- Remote
This a Full Remote job, the offer is available from: United States
Overview...
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.
Responsibilities: ? Responsible for accurate data entry of incoming prescriptions, if required ? Responsible for accurate selecting billing and shipping methods for incoming patient orders ? Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed ? Document patient reported information into TherigySTM ? Provides resolution to customer service issues to ensure member satisfaction ? Work with members to provide resolution to payment related issues on accounts/orders ? Maintain and keep reasonable production as determined by supervisor ? May assist in orienting and training new employees ? Responsible for completing all mandatory and regulatory training programs ? Perform other duties as assigned
Qualifications:
Attendance Requirements: ? Must be available, and on-time for scheduled work shifts. ? Must be able to work nights and weekends, as required.
Educational Requirements: ? Minimum: High School Diploma or GED ? Preferred: Pharmacy technician or related certification
Experience:
? Experience in a customer service-related field
? Preferred: 6-12 months experience as a pharmacy technician
Required (Mississippi Employees):
? Registered with the State of Mississippi as a Pharmacy Technician
Special Conditions of Employment:
? Drug test
? Initial and continuous exclusion and sanction/disciplinary monitoring
? Any and all additional eligibility requirements based on the specific position
Compensation
$15.84-17.69 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
This offer from 'Kinney Drugs' has been enriched by Jobgether.com and got a 72% flex score
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