Patient Access Scheduling Representative - Remote
Position Summary:
Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health.
Essential Functions and Responsibilities as Assigned:
?Obtains required patient demographic and insurance information for McLaren Health, governmental requirements, billing and third-party payer needs.
?Provides courteous and efficient services to customers and accurately documents/verifies patient pre-registration information in a professional and timely manner. Collects, documents, scans all required demographic and financial information.
?Provides physician and/or diagnostic appointment scheduling.
?Maintains knowledge of insurance and authorization requirements. Performs real-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/pre-certifications and referrals.
?Estimates and collects copays, deductibles, and other patient financial obligations.
?Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services.
?Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
?Performs all other duties as assigned.
Qualifications:
Required:
?High school diploma or equivalent
?1-year experience in a customer service role or health care industry.
Preferred:
?2-years previous experience with third party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Similar Remote Jobs
Patient Access Scheduling Representative - Remote
Posted on: 16-11-2024 00:00
SSIS Package Developer - Entry Level
Posted on: 16-11-2024 00:00
Customer Service Advisor Work From Home
Posted on: 16-11-2024 00:00
.NET Core Developer (Remote From Anywhere)
Posted on: 16-11-2024 00:00
Customer Service Agent - Water Utilities
Posted on: 16-11-2024 00:00
User Experience Specialist (Remote From Anywhere)
Posted on: 16-11-2024 00:00
Social Media Assistant Manager - Freelance
Posted on: 16-11-2024 00:00
Stand Up Reach operator -Urgently Hiring
Posted on: 16-11-2024 00:00
Operator Call Center Outbound Full Remote
Posted on: 16-11-2024 00:00
Customer Service Advocate - National Remote
Posted on: 16-11-2024 00:00
Live Chat Specialist
Posted on: 24-01-2025 00:00
Remote Call Center Customer Service Rep $16hr
Posted on: 16-07-2024 18:45
Licensed Therapist (Full-time and part-time telehealth roles)
Posted on: 10-12-2024 18:34
Work From Home Talent Representative Manager
Posted on: 16-11-2024 00:00
Truck Owner Sub-Agent Opportunity Work from Home
Posted on: 02-01-2025 03:58
Manager - Consulting
Posted on: 28-11-2024 04:55
Senior Information Technology Specialist
Posted on: 16-07-2024 18:40
Lead Audio Design Editor at ESPN
Posted on: 16-07-2024 19:02
P&C Underwriter ? Equine Farm and Ranch
Posted on: 11-01-2025 15:33
Amazon Work From Home Jobs (Apply Now, Work Remotely)
Posted on: 20-11-2024 13:46