Patient Access Scheduling Representative - Remote
Position Summary:
Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health...
Essential Functions and Responsibilities as Assigned:
? Obtains required patient demographic and insurance information for McLaren Health, governmental requirements, billing and third-party payer needs.
? Provides courteous and efficient services to customers and accurately documents/verifies patient pre-registration information in a professional and timely manner. Collects, documents, scans all required demographic and financial information.
? Provides physician and/or diagnostic appointment scheduling.
? Maintains knowledge of insurance and authorization requirements. Performs real-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/pre-certifications and referrals.
? Estimates and collects copays, deductibles, and other patient financial obligations.
? Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services.
? Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
? Performs all other duties as assigned.
Qualifications:
Required:
? High school diploma or equivalent
? 1-year experience in a customer service role or health care industry.
Preferred:
? 2-years previous experience with third party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Similar Remote Jobs
Patient Access Scheduling Representative - Remote
Posted on: 01-11-2024 07:54
Customer Care Representative - Part Time
Posted on: 01-11-2024 07:54
Live Chat Operators ? Immediate Start
Posted on: 01-11-2024 07:54
Independent Sales Representative-Flexible Hours-Work from Home
Posted on: 01-11-2024 07:54
Insurance Agent. Remote Position. Flexible Hours.
Posted on: 01-11-2024 07:54
Work from Home, No experience needed
Posted on: 01-11-2024 07:54
Event Marketing Assistant - Entry Level
Posted on: 01-11-2024 07:54
Data Entry Clerk (Work At Home)
Posted on: 01-11-2024 07:54
Part-time Insurance Verification Specialist - Remote
Posted on: 01-11-2024 07:54
Data Entry Operator / Typist (Remote)
Posted on: 01-11-2024 07:54
Remote Part Time Flexible Customer Care Representative
Posted on: 16-07-2024 18:53
(Entry Level/No Experience Required) Walmart Data Entry Work From...
Posted on: 01-07-2024 16:52
Lead Tech Service Mgmt
Posted on: 27-09-2024 00:00
Senior Equipment Service Technician-Phone Fix (Coca-Cola Remote...
Posted on: 11-07-2024 07:46
Bilingual Customer Care Reps (Work from Home)
Posted on: 31-01-2025 10:00
Care Advocate - Remote in Houston, TX
Posted on: 10-10-2024 00:00
IT Programmer / Developer Fully Remote
Posted on: 30-10-2024 05:35
Lead Engineer - Security Architecture(Remote Or Hybrid)
Posted on: 21-02-2025 00:00
Implementation Consultant Enterprise Payroll ? (Remote)
Posted on: 26-12-2024 06:11
Amazon Customer Service ?United States ?Work From Home
Posted on: 16-11-2024 19:13