Part-Time Virtual Customer Service Specialist
Employer Industry: Government Services
Why Consider This Job Opportunity
? Salary of $20 per hour
? Part-time position with flexible working hours from 10:00 AM to 3:00 PM, Monday through Friday
? Opportunity to provide exceptional customer service in a supportive team environment
? Ability to enhance skills in a high-volume call center setting
? Work remotely while contributing to public service initiatives
? Engaging role that allows for direct interaction with the public
What To Expect (Job Responsibilities)
? Serve as the primary point of contact for inbound calls to the Secretary of State Call Center
? Deliver friendly, professional, and knowledgeable customer service, ensuring all inquiries are addressed clearly and promptly
? Stay up-to-date on all Secretary of State policies, procedures, and division-specific information to provide accurate guidance to customers
? Accurately document customer interactions and update records as necessary
? Identify and report recurring technical or administrative issues to the appropriate team or department
What Is Required (Qualifications)
? At least 2 years of experience in a call center environment
? Minimum educational requirement: High school diploma or equivalent
? Strong understanding of customer service principles and processes
? Ability to manage a high volume of calls from a diverse public
? Clear and effective verbal and written communication skills
How To Stand Out (Preferred Qualifications)
? Previous customer service experience in a high-volume setting
? Familiarity with relevant laws, regulations, and policies
? Proficiency with databases and telephone systems to handle high call volumes
? Strong organizational skills and ability to multitask in a fast-paced environment
? Basic computer skills and comfort using electronic systems for daily tasks
#GovernmentServices #CustomerService #RemoteWork #PartTimeJob #CareerOpportunity
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Similar Remote Jobs
Part-Time Virtual Customer Service Specialist
Posted on: 21-11-2024 08:14
Target Entry Level Remote Jobs
Posted on: 21-11-2024 08:14
Support Architect - Entry level
Posted on: 21-11-2024 08:14
Entry Level-Online Scheduling Assistant (Remote)
Posted on: 21-11-2024 08:14
Data Entry Clerk- Entry Level-Remote
Posted on: 21-11-2024 08:14
Southwest Airlines Remote Job(Customer Service)$26/Hour
Posted on: 21-11-2024 08:14
Virtual Medical Assistant / Receptionist
Posted on: 21-11-2024 08:14
Attentive Autism Care BCBA (Remote)
Posted on: 21-11-2024 08:14
HIGHEST PAID REMOTE SALES POSITION
Posted on: 21-11-2024 08:14
Customer Service Representative Flexible Schedule
Posted on: 21-11-2024 08:14
Remote Chat Online Greeter ? Up to $296.00 per day ($37 per hour) in Queens, NY in Remote Job Central
Posted on: 07-10-2024 00:00
Senior Android Engineer, Guest & Host
Posted on: 22-11-2024 05:34
Freelance Legal Transcriptionist (1099 Contractor)
Posted on: 16-11-2024 19:13
Paid College Intern
Posted on: 01-10-2024 00:00
Osmosis Nursing Student Ambassador
Posted on: 06-11-2024 04:54
Call Center Specialist (Part-Time) – Simi Valley
Posted on: 12-09-2024 00:00
Data Systems Engineer (Remote)
Posted on: 16-07-2024 19:01
Pharmacy Technician / Remote / Point of Sale
Posted on: 30-11-2024 09:46
Remote Jobs Starting at $25/hr No Experience Needed Start Now
Posted on: 30-10-2024 05:36
Customer Service Coordinator - Remote CONUS
Posted on: 19-08-2024 00:00