Part-Time Virtual Customer Service Specialist
Employer Industry: Government Services
Why Consider This Job Opportunity
? Salary of $20 per hour
? Part-time position with flexible working hours from 10:00 AM to 3:00 PM, Monday through Friday
? Opportunity to provide exceptional customer service in a supportive team environment
? Ability to enhance skills in a high-volume call center setting
? Work remotely while contributing to public service initiatives
? Engaging role that allows for direct interaction with the public
What To Expect (Job Responsibilities)
? Serve as the primary point of contact for inbound calls to the Secretary of State Call Center
? Deliver friendly, professional, and knowledgeable customer service, ensuring all inquiries are addressed clearly and promptly
? Stay up-to-date on all Secretary of State policies, procedures, and division-specific information to provide accurate guidance to customers
? Accurately document customer interactions and update records as necessary
? Identify and report recurring technical or administrative issues to the appropriate team or department
What Is Required (Qualifications)
? At least 2 years of experience in a call center environment
? Minimum educational requirement: High school diploma or equivalent
? Strong understanding of customer service principles and processes
? Ability to manage a high volume of calls from a diverse public
? Clear and effective verbal and written communication skills
How To Stand Out (Preferred Qualifications)
? Previous customer service experience in a high-volume setting
? Familiarity with relevant laws, regulations, and policies
? Proficiency with databases and telephone systems to handle high call volumes
? Strong organizational skills and ability to multitask in a fast-paced environment
? Basic computer skills and comfort using electronic systems for daily tasks
#GovernmentServices #CustomerService #RemoteWork #PartTimeJob #CareerOpportunity
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Similar Remote Jobs
Part-Time Virtual Customer Service Specialist
Posted on: 21-11-2024 08:14
Target Entry Level Remote Jobs
Posted on: 21-11-2024 08:14
Support Architect - Entry level
Posted on: 21-11-2024 08:14
Entry Level-Online Scheduling Assistant (Remote)
Posted on: 21-11-2024 08:14
Data Entry Clerk- Entry Level-Remote
Posted on: 21-11-2024 08:14
Southwest Airlines Remote Job(Customer Service)$26/Hour
Posted on: 21-11-2024 08:14
Virtual Medical Assistant / Receptionist
Posted on: 21-11-2024 08:14
Attentive Autism Care BCBA (Remote)
Posted on: 21-11-2024 08:14
HIGHEST PAID REMOTE SALES POSITION
Posted on: 21-11-2024 08:14
Customer Service Representative Flexible Schedule
Posted on: 21-11-2024 08:14
Aetna Remote Jobs (Full Time, Data Entry, No Experience) $28/Hr
Posted on: 02-09-2024 00:00
Non Phone Work from Home Job Customer Support via Chat and Email
Posted on: 04-02-2025 19:22
Application Security Advisor
Posted on: 27-09-2024 00:00
Part Time Apple Customer Support Specialist (Remote) ? Hire Me Remotely
Posted on: 31-01-2025 10:01
Part-Time US Instructor - Data Structures & Algorithms
Posted on: 29-11-2024 08:27
Amazon Delivery Driver
Posted on: 27-08-2024 00:00
Amazon Customer Support via Chat Jobs Remote Work Hourly Wage $25-$35 Immediate Start
Posted on: 31-01-2025 10:02
[part-Time] Remote Apple At-Home Advisor
Posted on: 19-08-2024 00:00
Senior Donation Coordinator (Night Shift: 5pm - 5am)
Posted on: 28-10-2024 09:49
Detail-Oriented Data Entry Operator
Posted on: 10-09-2024 00:00