Part-Time Virtual Customer Service Specialist
Employer Industry: Government Services
Why Consider This Job Opportunity
? Salary of $20 per hour
? Part-time position with flexible working hours from 10:00 AM to 3:00 PM, Monday through Friday
? Opportunity to provide exceptional customer service in a supportive team environment
? Ability to enhance skills in a high-volume call center setting
? Work remotely while contributing to public service initiatives
? Engaging role that allows for direct interaction with the public
What To Expect (Job Responsibilities)
? Serve as the primary point of contact for inbound calls to the Secretary of State Call Center
? Deliver friendly, professional, and knowledgeable customer service, ensuring all inquiries are addressed clearly and promptly
? Stay up-to-date on all Secretary of State policies, procedures, and division-specific information to provide accurate guidance to customers
? Accurately document customer interactions and update records as necessary
? Identify and report recurring technical or administrative issues to the appropriate team or department
What Is Required (Qualifications)
? At least 2 years of experience in a call center environment
? Minimum educational requirement: High school diploma or equivalent
? Strong understanding of customer service principles and processes
? Ability to manage a high volume of calls from a diverse public
? Clear and effective verbal and written communication skills
How To Stand Out (Preferred Qualifications)
? Previous customer service experience in a high-volume setting
? Familiarity with relevant laws, regulations, and policies
? Proficiency with databases and telephone systems to handle high call volumes
? Strong organizational skills and ability to multitask in a fast-paced environment
? Basic computer skills and comfort using electronic systems for daily tasks
#GovernmentServices #CustomerService #RemoteWork #PartTimeJob #CareerOpportunity
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Similar Remote Jobs
Part-Time Virtual Customer Service Specialist
Posted on: 21-11-2024 08:14
Target Entry Level Remote Jobs
Posted on: 21-11-2024 08:14
Support Architect - Entry level
Posted on: 21-11-2024 08:14
Entry Level-Online Scheduling Assistant (Remote)
Posted on: 21-11-2024 08:14
Data Entry Clerk- Entry Level-Remote
Posted on: 21-11-2024 08:14
Southwest Airlines Remote Job(Customer Service)$26/Hour
Posted on: 21-11-2024 08:14
Virtual Medical Assistant / Receptionist
Posted on: 21-11-2024 08:14
Attentive Autism Care BCBA (Remote)
Posted on: 21-11-2024 08:14
HIGHEST PAID REMOTE SALES POSITION
Posted on: 21-11-2024 08:14
Customer Service Representative Flexible Schedule
Posted on: 21-11-2024 08:14
Join RemoteEase Solutions: Part-Time Easy Jobs from Home
Posted on: 18-09-2024 00:00
US Tax Compliance and Reporting Manager
Posted on: 17-12-2024 18:02
Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk Welcome
Posted on: 21-11-2024 08:14
Staff Engineer, Policy Platform [REMOTE]
Posted on: 19-02-2025 06:29
Data Analyst | Community Solutions | Remote (United States)
Posted on: 09-10-2024 00:00
Apple Remote Customer Service Jobs
Posted on: 16-07-2024 18:40
CUSTOMER SERVICE REPRESENTATIVE
Posted on: 28-11-2024 04:55
Join FlexiCorp: Part-Time Work from Home with Flexible Hours
Posted on: 29-08-2024 00:00
Phone Survey Taker - Immediate Pay
Posted on: 20-01-2025 06:20
Virtual Sales Team Leader & Consultant
Posted on: 13-09-2024 00:00