Part time REMOTE Customer Service Representative
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME
Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are looking for part-time, remote Service Support Representative to handle Tier 1 customer calls...
Up to 30 hours per week. We provide all tools needed to Work From Home for this role! Starting pay $20 per hour!
? MUST HAVE RELIABLE INTERNET CONNECTION
What you?ll do:
? Answer customer questions and requests for supplies, service and troubleshoots 1st level technical issues via inbound calls and/or voice mails, emails, alerts.
? Tier 1 is responsible for positively building and maintaining excellent customer service and identifying when technical support can be supported via phone.
? Provide Clear and concise communications and follow up with customer on company schedule, requested lead and delivery times.
? Work with Tier 2 team to seamlessly pass escalated customer technical issues quickly and efficiently
? Track, route, and escalate unresolved issues to Management
? Remain current on constant process updates and technology used within the company
? Perform duties with awareness and in accordance with the organization's policies and applicable laws
? Performs other duties as directed by management
Your Qualifications: ? High School Diploma ? MUST HAVE RELIABLE INTERNET ? Experience in a call center environment a plus. ? Knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems ? Ability to empathize with customer is critical ? Ability to multi-task (i.e. talking and typing simultaneously) in a fast paced environment ? Possess organizational and time management skills ? Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills ? Demonstrate professional communication skills with a high degree of initiative, mature judgment and discretion ? Ability to navigate through multiple systems ? *This part time position is not eligible for medical benefits. The position does receive holiday pay based on the hours worked per day.
Salary Range
$20 per hour
Special Considerations
Part time, flexible hour to be determined on a case by case bases
Similar Remote Jobs
Part time REMOTE Customer Service Representative
Posted on: 16-07-2024 18:50
Part Time Work From Home Typing / Data Entry Clerk - Remote
Posted on: 16-07-2024 18:50
Part-Time Delta Airlines Data Entry Remote Jobs: Earn per Hour
Posted on: 16-07-2024 18:50
Payer Relations Manager
Posted on: 16-07-2024 18:50
Physician Assistant/Nurse Practitioner in Primary care - Remote | WFH
Posted on: 16-07-2024 18:50
Platform Senior Software Development Engineer (REMOTE)
Posted on: 16-07-2024 18:50
Product Designer
Posted on: 16-07-2024 18:50
Product Manager (Remote)
Posted on: 16-07-2024 18:50
Product tester
Posted on: 16-07-2024 18:50
Production Supervisor
Posted on: 16-07-2024 18:50
Enrollment Specialist - Part Time
Posted on: 04-12-2024 05:41
senior manager, Brand Marketing (Remote - U.S.)
Posted on: 16-07-2024 19:07
(Entry Level/No Experience) Walmart Data Entry Work From Home
Posted on: 16-07-2024 18:44
Remote Data Entry Typist - Entry Level
Posted on: 16-07-2024 18:50
Remote General Education Teacher - Schools | WFH
Posted on: 25-10-2024 07:24
American Express Online Support Agent (Remote) - Currently Recruiting
Posted on: 09-08-2024 00:00
Amazon Flex Seasonal Courier Driver
Posted on: 19-09-2024 00:00
AI Expert Contributor: Environmental Science (Part-Time, Flexible Schedule)
Posted on: 19-02-2025 06:29
Fully Remote - Data Support Specialist - Hiring 3 people!
Posted on: 22-09-2024 00:00
Patient Care Pharmacist (Evening Shift/Work from home)
Posted on: 05-01-2025 17:58