Part time REMOTE Customer Service Representative
Description
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME
Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are looking for part-time, remote Service Support Representative to handle Tier 1 customer calls.
Up to 30 hours per week. We provide all tools needed to Work From Home for this role! Starting pay $20 per hour!
? MUST HAVE RELIABLE INTERNET CONNECTION
What you?ll do:
? Answer customer questions and requests for supplies, service and troubleshoots 1st level technical issues via inbound calls and/or voice mails, emails, alerts.
? Tier 1 is responsible for positively building and maintaining excellent customer service and identifying when technical support can be supported via phone.
? Provide Clear and concise communications and follow up with customer on company schedule, requested lead and delivery times.
? Work with Tier 2 team to seamlessly pass escalated customer technical issues quickly and efficiently
? Track, route, and escalate unresolved issues to Management
? Remain current on constant process updates and technology used within the company
? Perform duties with awareness and in accordance with the organization's policies and applicable laws
? Performs other duties as directed by management
Your Qualifications: ? High School Diploma ? MUST HAVE RELIABLE INTERNET ? Experience in a call center environment a plus. ? Knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems ? Ability to empathize with customer is critical ? Ability to multi-task (i.e. talking and typing simultaneously) in a fast paced environment ? Possess organizational and time management skills ? Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills ? Demonstrate professional communication skills with a high degree of initiative, mature judgment and discretion ? Ability to navigate through multiple systems ? *This part time position is not eligible for medical benefits. The position does receive holiday pay based on the hours worked per day.
Salary Range
$20 per hour
Special Considerations
Part time, flexible hour to be determined on a case by case bases
Similar Remote Jobs
Part time REMOTE Customer Service Representative
Posted on: 21-11-2024 08:14
Data Entry Clerk/Entry Level ( Remote)
Posted on: 21-11-2024 08:14
Telemarketer- Work From Home Remote Job
Posted on: 21-11-2024 08:14
Telephone Interviewers ? Remote, Part-time, Temporary
Posted on: 21-11-2024 08:14
Part-Time Focus Group Participant - Remote
Posted on: 21-11-2024 08:14
Customer Service Representative - Entry Level
Posted on: 21-11-2024 08:14
Virtual Assistant - Remote Administrative Support
Posted on: 21-11-2024 08:14
Remote Data Entry Specialist at P.O.W
Posted on: 21-11-2024 08:14
Work from Home- Customer Service Representative
Posted on: 21-11-2024 08:14
Senior Independent Product Manager/Product Designer ($90-$170/hr)
Posted on: 21-11-2024 08:14
Southwest Airlines Remote From Home No Experience $30/Hour - Work From Home Jobs
Posted on: 03-09-2024 00:00
Full Time Remote Customer Service Rep - Emergency Roadside Service
Posted on: 15-08-2024 00:00
Full-Time Virtual Assistant with Project Management and Marketing Support
Posted on: 29-08-2024 00:00
Now Hiring Remote Sales Experts: Apply Today
Posted on: 02-01-2025 03:58
Netflix Remote Jobs (Entry Level, Night Shift) $75000/Year - Apply Now
Posted on: 01-07-2024 16:51
Wellness Travel Coordinator-Entry Level
Posted on: 09-10-2024 00:00
Chat Support Specialist (VIP / Ultra)
Posted on: 16-01-2025 19:16
Virtual Receptionist - Nursing Home coordinator
Posted on: 16-07-2024 18:39
Customer Service Representative
Posted on: 22-09-2024 00:00
data entry jobs for 15 year olds ? DE0796
Posted on: 20-11-2024 13:46