Part Time IT Support Helpdesk Rep (Remote)

Remote, USA Full-time Posted 2025-03-13

Part Time Remote IT Support Helpdesk Rep

Responsibilities of the job:
? Virtually installing, configuring and troubleshooting computer software, systems, networks
? Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks
? Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications
? Knowledge of Salesforce and Virtual Desktops a strong plus.
? Providing virtual technical support across the company (this may be in Zoom meetings or the phone).
? Setting up cloud-based accounts for new users
? Support for both PCs and Macs
? Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements

Although a formal degree is not required, qualifications for this remote IT Support role include the following:
? Remote experience
? Computer Science or Cybersecurity Background
? Software / DevOps / Engineering
?... Knowledge of Healthcare industry
? Knowledge of Cyber Security

There are also a number of qualities that candidates should be expected to display:
? A technical, logical thought process
? Problem-solving skills
? An ability to stick to strict deadlines
? An ability to prioritize and delegate
? A keen eye for detail

Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Work Location: Remote

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Part Time IT Support Helpdesk Rep (Remote)

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