Part-time Insurance Verification Specialist - Remote/At Home Work
Job Description
Part-Time Call Center Representative
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description:
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.
Primary duties & responsibilities: ? Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment ? Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed ? Clearly explain the application process to potential customers ? Accurately complete additional paperwork as needed ? Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database ? Transfer calls to appropriate department as needed ? Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
Required Knowledge, Skills, & Abilities:
? Excellent oral and written communication
? Superior customer service skills required - friendly, efficient, good listener
? Proficient use of the computer, keyboard functions and Microsoft Office
? Minimum typing requirement of 35 wpm
? Ability to multi-task
? Knowledge of medical terminology and spelling a plus
? Ability to work under pressure
? Excellent organization and time management skills
? Must be detail-oriented
? Have a desire to learn and grow within the Company
SCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon
Similar Remote Jobs
Part-time Insurance Verification Specialist - Remote/At Home Work
Posted on: 05-01-2025 17:58
Website and app for botox prescription | Hourspent
Posted on: 05-01-2025 17:58
Remote Customer Service Reps Hiring $17/hour | WFH
Posted on: 05-01-2025 17:58
Remote Customer Service Agent | Work From Home
Posted on: 05-01-2025 17:58
Independent Travel Agent Opportunity - Remote, Flexible Schedule
Posted on: 05-01-2025 17:58
Entry Level Online Hotel Reservationist Work From Home
Posted on: 05-01-2025 17:58
Director of Amazon (Amazon Seller & Vendor, Remote)
Posted on: 05-01-2025 17:58
Associate Teacher - Lower School | Remote Opportunity
Posted on: 05-01-2025 17:58
*Part Time* Customer Service / Data Entry Representative
Posted on: 05-01-2025 17:58
CVS Health data entry jobs ? Hiring Now
Posted on: 05-01-2025 17:58
Customer Service Representative - Hybrid - Your home is your office! - Must Reside in Iowa
Posted on: 02-01-2025 03:59
Delta Airlines Remote Customer Support Positions - Apply Now
Posted on: 16-07-2024 19:06
Digital Junior Account Manager [Remote]
Posted on: 28-01-2025 06:22
Apple Support College Program At Home Advisor - Texas State University
Posted on: 27-08-2024 00:00
CPT-7559 Amazon Product Listing Virtual Assistant at 20four7VA
Posted on: 07-12-2024 04:21
Sr. UX Designer, Customer Service UX
Posted on: 29-08-2024 00:00
Property Adjuster - Inside Coordinated - PST/MST
Posted on: 04-11-2024 05:37
Assistant to Chief Marketing Officer (India)
Posted on: 31-01-2025 09:59
Lead Database Administrator - 3rd Shift
Posted on: 04-12-2024 05:41
Store Team Member
Posted on: 02-10-2024 00:00