Part-time Insurance Verification Specialist - Remote/At Home Work
Part-Time Call Center Representative
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description:
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.
Primary duties & responsibilities: ? Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment ? Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed ? Clearly explain the application process to potential customers ? Accurately complete additional paperwork as needed ? Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database ? Transfer calls to appropriate department as needed ? Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
Required Knowledge, Skills, & Abilities:
? Excellent oral and written communication
? Superior customer service skills required - friendly, efficient, good listener
? Proficient use of the computer, keyboard functions and Microsoft Office
? Minimum typing requirement of 35 wpm
? Ability to multi-task
? Knowledge of medical terminology and spelling a plus
? Ability to work under pressure
? Excellent organization and time management skills
? Must be detail-oriented
? Have a desire to learn and grow within the Company
SCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon
Similar Remote Jobs
Part-time Insurance Verification Specialist - Remote/At Home Work
Posted on: 07-12-2024 04:21
Remote Account Executive (Entry Level)
Posted on: 07-12-2024 04:21
Virtual Assistant Jobs for Teens-Work from Home Part-Time
Posted on: 07-12-2024 04:21
Part Time Market Research Intern (For current college students)
Posted on: 07-12-2024 04:21
Director of Training Quality
Posted on: 07-12-2024 04:21
Now Hiring Remote Sales Experts: Apply Today
Posted on: 07-12-2024 04:21
Senior Software Engineer- Frontend
Posted on: 07-12-2024 04:21
Hotel Scheduler - Entry Level
Posted on: 07-12-2024 04:21
Lead, Program Manager
Posted on: 07-12-2024 04:21
Operations Management Manager ? REMOTE U.S. MIDWEST REGION ONLY (Minneapolis, MN preferred)
Posted on: 07-12-2024 04:21
[CVS Data Entry Jobs ] Data Entry Entry Clerk Jobs WFH (No Experience)?Part-Time
Posted on: 16-11-2024 19:14
PM Cust Serv/Data Entry
Posted on: 20-01-2025 00:00
Data Entry Specialist At Netflix ? part-Time
Posted on: 25-09-2024 00:00
Patient Account Representative- Revenue Cycle
Posted on: 29-08-2024 00:00
Research Scientist Senior - FAA
Posted on: 16-07-2024 18:48
Customer service data
Posted on: 07-10-2024 00:00
Certified Occupational Therapy Assistant?/COTA - Pediatric Home...
Posted on: 16-07-2024 18:42
Apple Tv Remote Spectrum
Posted on: 25-09-2024 00:00
Search Consultant - Recruiter No Experience REMOTE
Posted on: 27-09-2024 00:00
Remote Chat Operator ? Entry Level / Part Time / No Experience
Posted on: 27-08-2024 00:00