Part Time Customer Service Representative
We are in search of a Part Time Customer Service Representative who will be based in Southbury, Connecticut. This role offers a long-term contract employment opportunity in a remote setting. The successful candidate will primarily be engaged in outbound calling, client engagement, and booking appointments, providing essential support to our team and customers.
Responsibilities...
? Engage with clients through outbound calls, building rapport and providing excellent customer service
? Schedule and manage appointments effectively using calendar management tools
? Utilize Microsoft Excel and Outlook to manage and track customer interactions and data
? Maintain a professional phone etiquette at all times, representing our team positively
? Use basic office equipment and skills to complete daily tasks
? Proactively resolve customer inquiries, ensuring a high level of customer satisfaction
? Monitor customer accounts and take appropriate actions when necessary
? Maintain customer credit records with accuracy and efficiency
? Process customer applications, ensuring all information is accurate and up-to-date
? Work within a flexible schedule, providing customer service support during designated hours.? Proficiency in Microsoft Excel and Microsoft Outlook
? Basic understanding of office equipment and office skills
? Experience in outbound sales is a must
? Ability to manage scheduling and booking appointments effectively
? Familiarity with calendar management tools for scheduling appointments
? Excellent phone etiquette is required
? Customer service experience is highly valued
? Ability to work part-time hours
? Strong written and verbal communication skills
? Ability to work well with a team and independently
? High level of problem-solving skills and the ability to make decisions under pressure
? Must be able to handle customer complaints and inquiries in a professional manner
? Willingness to learn and adapt to new technologies and procedures
Similar Remote Jobs
Part Time Customer Service Representative
Posted on: 02-08-2024 17:48
Customer Service Representative (Remote)
Posted on: 02-08-2024 17:48
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Job ? Hiring Now
Posted on: 02-08-2024 17:48
Online Survey Taker
Posted on: 02-08-2024 17:48
Netflix Remote Jobs (Data Entry) $75000/Yearly - Apply Now
Posted on: 02-08-2024 17:48
Chat Support Assistant
Posted on: 02-08-2024 17:48
Remote WFH Full Time Data Entry Clerk -
Posted on: 02-08-2024 17:48
Virtual Assistant - Remote
Posted on: 02-08-2024 17:48
Bilingual Customer Service Representative (Bengali/English)
Posted on: 02-08-2024 17:48
Program Manager - Google Ads
Posted on: 02-08-2024 17:48
Remote Insurance Customer Service Representative (Unlicensed)
Posted on: 11-01-2025 15:33
(MYY-871) | Analyst & Policy Advocacy
Posted on: 03-01-2025 07:35
Senior Art Director (Pharma Advertising)
Posted on: 16-07-2024 18:56
Fedex Data Entry Remote Jobs up to $35/Hour
Posted on: 18-02-2025 03:58
Netflix Careers, Jobs.Netflix.Com Tagger $21/Hour
Posted on: 29-08-2024 00:00
Virtual Customer Service Associate ? No Experience ? Part-Time
Posted on: 31-01-2025 10:03
Paid App Tester ? Entry Level / No Experience
Posted on: 11-08-2024 00:00
Senior Data Engineer, Community Support
Posted on: 03-08-2024 00:00
Corporate Account Manager Lowes/THD
Posted on: 28-01-2025 06:21
Education Specialist (R23-49) **Remote**
Posted on: 16-07-2024 18:42