Part-Time Customer Service and IT Support Representative (Remote, Evenings & Weekends)
Job Title: Part-Time Customer Service and IT Support Representative (Remote, Evenings & Weekends)
Job Description:
We are looking for a dedicated and tech-savvy Customer Service and IT Support Representative to join our team on a part-time basis. This remote role is ideal for individuals with excellent communication skills and a passion for helping customers resolve their issues. You?ll work during evenings and weekends, providing support for both customer service inquiries and basic IT troubleshooting.
Key Responsibilities: ? Respond promptly to customer inquiries via phone, email, or chat, ensuring high levels of satisfaction. ? Troubleshoot basic IT and technical issues, guiding customers to quick resolutions. ? Document customer interactions and technical support cases in the company?s database. ? Collaborate with internal teams to escalate and resolve complex technical problems. ? Provide product information, troubleshoot account issues, and assist with basic setup processes. ? Adhere to company policies, procedures, and best practices in customer service and IT support.
Qualifications: ? Strong verbal and written communication skills. ? Basic knowledge of IT systems, troubleshooting, and technical support processes. ? Proven customer service experience, preferably in a remote setting. ? Ability to work evenings and weekends with a flexible schedule. ? Proficiency in using support tools like CRM software, ticketing systems, and chat platforms. ? Problem-solving mindset and the ability to handle challenging customer interactions professionally.
What We Offer:
? Competitive hourly pay with evening and weekend shift premiums.
? Work-from-home flexibility for a better work-life balance.
? Ongoing training to develop customer service and IT support skills.
? Opportunities for career growth within the company.
? Supportive and collaborative team environment.
How to Apply:
If you have a knack for problem-solving, a passion for helping people, and are eager to work evenings and weekends, apply today to become a Part-Time Customer Service and IT Support Representative with us!
Similar Remote Jobs
Part-Time Customer Service and IT Support Representative (Remote, Evenings & Weekends)
Posted on: 06-12-2024 06:00
Seasonal Customer Service Representative - Remote, Bilingual in Spanish and English
Posted on: 06-12-2024 06:00
Amazon Product Reviewer / UGC Creating Short Videos Demonstrating Coffee Machines
Posted on: 06-12-2024 06:00
Data Entry Disney Career Job (Remote) Apply For This Job US
Posted on: 06-12-2024 06:00
Administrative Assistant Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 06-12-2024 06:00
Seeking a React and Remix Software Engineer for Consumer device Company
Posted on: 06-12-2024 06:00
(Remote Jobs No Experience) Amazon Customer Service Jobs ? Apply Now
Posted on: 06-12-2024 06:00
Fully Remote Amazon Customer Service - United States (Work From Home)
Posted on: 06-12-2024 06:00
Customer Service / Sales Representative | Sales Team (Salary + Commission)
Posted on: 06-12-2024 06:00
Field Technician - St Louis, MO, United States (flex hours/contract role)
Posted on: 06-12-2024 06:00
Group Product Manager, Google Cloud
Posted on: 16-07-2024 18:43
Customer Service Representative, Amazon (remote USA anywhere)
Posted on: 31-01-2025 10:00
Administrative Coordinator (Temporary), Office of the Secretary of...
Posted on: 16-07-2024 18:46
Remote Online chat specialist
Posted on: 20-11-2024 13:46
1457 Disney Data Entry Remote Jobs, Disney Remote Jobs Part-Time $25 Hours
Posted on: 31-01-2025 10:02
Home Based Assistant/Customer Service
Posted on: 05-12-2024 05:15
Online Jobs Near Me ? MySmartPros
Posted on: 24-01-2025 00:00
Amazon Delivery Driver
Posted on: 05-02-2025 00:00
Virtual Special Education Teacher for Students with Learning Disabilities
Posted on: 15-09-2024 00:00
General Manager, Hammes Notre Dame Bookstore?/On-site
Posted on: 16-07-2024 19:06