Outreach Coordinator / Call center Remote (1/6 start date)
JOB ID 21325 ? Outreach Coordinator
Start date: 1/6/2025
Location: Fully remote, must be approved work location
Pay: $16.50 per hour
Schedule: Monday to Friday 2:30pm- 11pm EST
Training required: (2) weeks of virtual training, on camera, Mon-fri 10am-6pm- 30 min lunch, Their production schedules will be 11a-8p EST after training.
Type: Contract to hire
Summary:
Combat the effects of loneliness, calling patients on behalf of their hospital or health plan to introduce programs, and filling out questionnaires with the goal of inviting and enrolling them to participate in mental health programs.
Job description:
? Conduct a minimum of 200 daily outreach calls to eligible members to explain program benefits and facilitate enrollment.
? Answer inbound calls from members, providers, and other resources with courtesy, respect, and promptness.
? Capture and document relevant member demographics and healthcare information accurately in their records.
? Follow approved scripts to ensure members understand the program terms, addressing any resistance with professionalism and courtesy.
? Meet daily, weekly, and monthly goals for outbound calls, call quality standards, and enrollment targets while demonstrating empathy for users on their healthcare journey.
Nice to have:
? Bilingual: Spanish/English
Requirements: ? 2 years of outbound contact center experience in a healthcare environment required. ? Must be MS Office proficient. ? Must have your own computer Windows 10 or greater and current processor, cannot use Macs, tablets, or Chrome books. ? High school diploma or equivalent ? Background check required.
#IND456
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Schedule:
? Day shift
? Monday to Friday
Experience:
? outbound call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Outreach Coordinator / Call center Remote (1/6 start date)
Posted on: 19-12-2024 18:04
Work From Home | Property Inspector | Flexible Hours
Posted on: 19-12-2024 18:04
Data Entry Jobs for Teens - Join Our Team
Posted on: 19-12-2024 18:04
Agent's Executive Assistant - State Farm Agent Team Member
Posted on: 19-12-2024 18:04
Remote Sales Expert Wanted: Work from Anywhere, Impact Everywhere
Posted on: 19-12-2024 18:04
Delta Airlines Virtual Customer Support Specialist - Hiring Now
Posted on: 19-12-2024 18:04
Agent for Live Chat ( Remote / WFH )
Posted on: 19-12-2024 18:04
E-Commerce Support Specialist - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Website Chat Assistant - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Website Chat Assistant - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Regional Manager, Airport Strategy - Remote work available
Posted on: 02-08-2024 17:49
Disney remote data entry jobs ? Part-time (WFH) Jobs
Posted on: 23-01-2025 00:00
Online Data Entry Clerk / Assistant (Remote)
Posted on: 13-08-2024 00:00
Online Data Entry Jobs for Students ? Work from Home
Posted on: 02-09-2024 00:00
Senior Product Manager - Technical, Amazon Connect
Posted on: 16-12-2024 16:53
Walmart Call Center Work From Home Job $24/Hour - Express Your Interest
Posted on: 11-11-2024 03:52
Product Support Engineer, Prime Air - Amazon
Posted on: 05-01-2025 17:58
Data Analyst III
Posted on: 08-08-2024 00:00
Remote Administrative/Office Assistant
Posted on: 26-09-2024 00:00
Sr. Game Designer
Posted on: 30-11-2024 09:47