Online Automotive Sales Chat Specialist
Join our team as an Inbound Chat Operator!
Responsibilities...
? Customer Engagement: Handle a wide range of customer inquiries via online chat, providing accurate information about automotive and recreational vehicle sales, service, finance, and dealership operations.
? Appointment Setting: Gather necessary information to schedule appointments efficiently.
? Product Knowledge: Develop and maintain a thorough understanding of our ever-evolving products and services.
? Lead Generation: Collect customer contact information to generate leads for our dealer clients.
? Interaction Summarization: Summarize online interactions based on customer needs for client review.
Qualifications
? Preferred Experience: Background in retail customer service or the automotive industry.
? Typing Skills: Ability to type at least 35 words per minute, with 40+ words per minute preferred.
? Computer Proficiency: Basic internet and Windows-based computer skills required.
? Multitasking: Strong ability to multitask, with gaming experience seen as a bonus.
? Communication Skills: Positive and professional demeanor with excellent written and verbal communication skills.
? Adaptability: Ability to adapt to change and thrive in a fast-paced work environment.
Requirements
? Customer Service Skills: Excellent customer service skills with the capability to excel in a fast-paced environment.
? Attitude: Maintain a pleasant, patient, and friendly attitude towards customers.
? Decision-Making: Strong decision-making and analytical abilities.
? Language Skills: Fluent in spoken and written English.
? Typing Speed: Fast typing skills are advantageous, with a minimum typing speed of 35 words per minute.
? Background Check: Must be able to pass a background check.
? Education: High School Diploma, GED, or equivalent certification.
? Experience: Preferred 2+ years of experience in an office setting, customer interaction, call center, or office customer service setting.
Employment Type: Full-Time
Similar Remote Jobs
Online Automotive Sales Chat Specialist
Posted on: 03-08-2024 00:00
Youtube Specialist - Remote Job
Posted on: 03-08-2024 00:00
Paid Internship - Fully Remote
Posted on: 03-08-2024 00:00
Remote Entry-Level Live Chat Assistant
Posted on: 03-08-2024 00:00
Full Charge Bookkeeper - Remote
Posted on: 03-08-2024 00:00
Content Moderator at Yelp, Inc.
Posted on: 03-08-2024 00:00
Office Assistant & Customer Care
Posted on: 03-08-2024 00:00
Senior Project Manager, Team Lead
Posted on: 03-08-2024 00:00
Aetna Customer Support Remote Jobs
Posted on: 03-08-2024 00:00
Technical Project Manager ( Remote)
Posted on: 03-08-2024 00:00
Disney Work-From-Home & Remote Jobs (Data Entry)
Posted on: 29-08-2024 00:00
Policy and Technical Writer - Remote - Secret or TS Clearance
Posted on: 11-12-2024 17:46
Science Curriculum Designer, Physics
Posted on: 31-07-2024 19:12
Remote Outbound Call Rep Work from Home
Posted on: 25-11-2024 05:19
Account Executive Southwest Airlines Jobs - Positions Available
Posted on: 27-08-2024 00:00
Part-Time Product Testing Associate (Remote)
Posted on: 28-10-2024 09:48
Customer Service Representative Needed!
Posted on: 16-07-2024 18:38
Telecommute Sales Specialist
Posted on: 06-10-2024 00:00
Amazon Work From Home Data Entry Jobs – No Experience Needed
Posted on: 12-09-2024 00:00
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
Posted on: 21-02-2025 00:00