Online Automotive Sales Chat Specialist
Join our team as an Inbound Chat Operator!
Responsibilities...
? Customer Engagement: Handle a wide range of customer inquiries via online chat, providing accurate information about automotive and recreational vehicle sales, service, finance, and dealership operations.
? Appointment Setting: Gather necessary information to schedule appointments efficiently.
? Product Knowledge: Develop and maintain a thorough understanding of our ever-evolving products and services.
? Lead Generation: Collect customer contact information to generate leads for our dealer clients.
? Interaction Summarization: Summarize online interactions based on customer needs for client review.
Qualifications
? Preferred Experience: Background in retail customer service or the automotive industry.
? Typing Skills: Ability to type at least 35 words per minute, with 40+ words per minute preferred.
? Computer Proficiency: Basic internet and Windows-based computer skills required.
? Multitasking: Strong ability to multitask, with gaming experience seen as a bonus.
? Communication Skills: Positive and professional demeanor with excellent written and verbal communication skills.
? Adaptability: Ability to adapt to change and thrive in a fast-paced work environment.
Requirements
? Customer Service Skills: Excellent customer service skills with the capability to excel in a fast-paced environment.
? Attitude: Maintain a pleasant, patient, and friendly attitude towards customers.
? Decision-Making: Strong decision-making and analytical abilities.
? Language Skills: Fluent in spoken and written English.
? Typing Speed: Fast typing skills are advantageous, with a minimum typing speed of 35 words per minute.
? Background Check: Must be able to pass a background check.
? Education: High School Diploma, GED, or equivalent certification.
? Experience: Preferred 2+ years of experience in an office setting, customer interaction, call center, or office customer service setting.
Employment Type: Full-Time
Similar Remote Jobs
Online Automotive Sales Chat Specialist
Posted on: 03-08-2024 00:00
Youtube Specialist - Remote Job
Posted on: 03-08-2024 00:00
Paid Internship - Fully Remote
Posted on: 03-08-2024 00:00
Remote Entry-Level Live Chat Assistant
Posted on: 03-08-2024 00:00
Full Charge Bookkeeper - Remote
Posted on: 03-08-2024 00:00
Content Moderator at Yelp, Inc.
Posted on: 03-08-2024 00:00
Office Assistant & Customer Care
Posted on: 03-08-2024 00:00
Senior Project Manager, Team Lead
Posted on: 03-08-2024 00:00
Aetna Customer Support Remote Jobs
Posted on: 03-08-2024 00:00
Technical Project Manager ( Remote)
Posted on: 03-08-2024 00:00
Entry level customer
Posted on: 25-11-2024 05:19
AT&T ? Customer Service Representative-WFH ? Maine
Posted on: 11-01-2025 15:33
( Call Center Representative ) Walgreens Data Entry Jobs...
Posted on: 16-07-2024 18:37
Part-Time Data Entry Associate - Flexible Hours
Posted on: 17-09-2024 00:00
Remote Sales Positions: Your Path to Financial Independence
Posted on: 24-10-2024 05:38
Account Manager
Posted on: 16-07-2024 19:01
Customer Service Associate (role open for Saudi nationals only), CS Operations
Posted on: 02-02-2025 00:00
Remote Sales Representative
Posted on: 23-07-2024 02:08
Disney Social Media Customer Supports Job - Work From Home
Posted on: 19-12-2024 18:04
SVP, Corporate Strategy
Posted on: 08-10-2024 00:00