Membership Support Associate (Part-Time Remote- MA Residents Only)
Description
Do you have a passion for customer service and proficient computer skills? If so, please consider applying to become a Member Support Associate and joining our remote Member Support Team for the YMCA of Central Massachusetts...
The Member Support Associate at the YMCA of Central Massachusetts provides the highest level of remote member service and telephone reception. The Member Support Associate is also responsible for building security and computer-related financial transactions while maintaining a supportive, positive atmosphere that welcomes and respects all individuals.
? * Position is Remote but only eligible to applicants residing in the state of Massachusetts**
Job Duties
? Provide excellent member support in line with creating the Most Welcoming Place
? Promptly answer phone and email inquiries in a profession and courteous manner
? Greeting prospective and current members and introducing the YMCA as an organization
? Handles all operational inquiries such as membership, hours, and program offerings/schedules
? Responsible for knowing the policies, programs, ideals, mission, and cause of the YMCA of Central Massachusetts & articulates them clearly
? Participate in our member feedback loop by ensuring that feed-back is followed up
? Checking and verifying member information in the operating system
? Maintain the organization's electronic task systems
? Other duties as assigned
Qualifications
? A minimum of a high school diploma and/or 12 months of customer service experience (remote customer service experience preferred)
? Exceptional human relations and interpersonal skills
? Exceptional navigation of computer, software, website, and app skills
? Ability to multitask in a fast-paced environment
Schedule
? Thursdays: 1:30 pm - 6:00 pm
? Fridays: 12:00 pm - 5:00 pm
? Alternating Saturdays: 8:00 am to 1:00 pm
Job Type: Part-Time
Pay: $15.00 per hour. Plus, access to YMCA facilities (gym, pool, ect.) for all YMCA employees, Employee Assistance Program, and Sick Leave
If you are interested in this position, please submit your application today!
About Us
The Y: We?re for youth development, healthy living, and social responsibility.
The YMCA of Central Massachusetts provides an environment that reflects, respects, and celebrates our differences and the richness of diversity, resulting in strengthening the foundation of community through our pillars of youth development, healthy living, and social responsibility. The YMCA of Central Massachusetts is made up of our 6 branches throughout Worcester County: Central Community Branch (Worcester, MA), Greendale Family Branch (Worcester, MA), Boroughs Family Branch (Westborough, MA), Montachusett Community Branch (Fitchburg, MA), Leominster Community Branch (Leominster, MA), and Tri Community Branch (Southbridge, MA
Similar Remote Jobs
Membership Support Associate (Part-Time Remote- MA Residents Only)
Posted on: 08-11-2024 05:10
Remote Enterprise Client Sales Leader (DC) (Hiring Immediately)
Posted on: 08-11-2024 05:10
Learning Design Coordinator - Part time (Home Based)
Posted on: 08-11-2024 05:10
Remote Senior Software Test Engineer Jobs | Turing
Posted on: 08-11-2024 05:10
Remote Pharmacy Technician (US: FL, IL, IN, WI)
Posted on: 08-11-2024 05:10
Work at Home Customer Service Rep ? Remote
Posted on: 08-11-2024 05:10
Dynamics 365 Functional Analyst ? Order Processing Expert
Posted on: 08-11-2024 05:10
Fully Remote-PST work shift Service Industry Scheduling CSR
Posted on: 08-11-2024 05:10
Seasonal Package Handler - Part Time (Warehouse Like)
Posted on: 08-11-2024 05:10
Exciting Opportunity: Work at YouTube as a Moderator
Posted on: 08-11-2024 05:10
Call Center Customer Service Rep (Remote within MI)
Posted on: 16-09-2024 00:00
No Experience Chat Support (Remote)
Posted on: 16-01-2025 19:15
Intern, Healthy Living Content Development-Remote
Posted on: 28-01-2025 06:21
Work From Home Amazon Customer Service Job ? Part-Time
Posted on: 23-01-2025 00:00
Customer Support Travel Representative (Remote)
Posted on: 20-01-2025 06:20
Systems Engineer II (Northridge, CA or Mounds View, MN)
Posted on: 30-09-2024 00:00
Discover Online Job Opportunities | $25-$35/hr | Ideal for Beginners
Posted on: 20-08-2024 00:00
Microsoft Dynamics CRM Developer (Only who can work on W2)
Posted on: 16-07-2024 18:37
IT Manager - Content Services (Remote)
Posted on: 30-09-2024 00:00
Senior Analytics Consultant - Automated Controls
Posted on: 09-07-2024 07:20