Live chat support at Eau Claire Cooperative Health Center
About the job
We are seeking a highly motivated individual to join our Customer Support team as a Live Chat Support Specialist.
In this role, you will be responsible for providing real-time assistance to customers through our live chat platform.
This is a fantastic opportunity for someone who is passionate about customer service and enjoys helping others.
Responsibilities
Respond to customer inquiries and provide support through live chat
Assist customers with product information, troubleshooting, and order processing
Ensure customer satisfaction by resolving issues in a timely and professional manner
Collaborate with other team members to improve customer service processes
Maintain accurate records of customer interactions and transactions
Qualifications
Excellent communication skills, both written and verbal
Strong problem-solving abilities and attention to detail
Previous experience in customer service or a related field is preferred
Ability to multitask and work in a fast-paced environment
Proficiency in using live chat software and other customer support tools
If you are a team player with a passion for helping others, we would love to hear from you. Apply now to join our dynamic Customer Support team!
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