Live Chat Support Agent - work remote/ no experience needed
The House of Mercier is thrilled to offer an exciting opportunity for a Live Chat Support Agent to join our remote team, with no previous experience required! This is a wonderful entry-level position for those looking to start their career in customer service, particularly within the luxury goods sector. As a Live Chat Support Agent, you will provide exceptional support to our customers through our live chat system, assisting them with inquiries about our exquisite jewelry collections and ensuring they have a seamless shopping experience.
Key Responsibilities
? Engage with customers via live chat, providing friendly and accurate information regarding products, services, and promotions.
? Assist customers with order inquiries, including processing, shipping information, and returns.
? Handle customer complaints and issues with professionalism and empathy.
? Maintain clear documentation of customer interactions in our system to assist with future inquiries.
? Stay informed about our product offerings and company policies to provide informed assistance.
? Collaborate with team members to ensure a positive customer experience and share insights for continuous improvement.
? Embody a positive and friendly attitude while interacting with customers to enhance satisfaction.
? Fluency in English is required; proficiency in additional languages is a plus.
? No prior experience is needed; we provide training and support for new team members.
? Strong written communication skills and a willingness to learn.
? A proactive attitude towards problem-solving and customer service.
? Ability to work independently in a remote environment and manage time effectively.
? Basic computer skills and familiarity with digital communication tools are advantageous.
? A passion for luxury products and a commitment to providing excellent customer service.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks
Original job Live Chat Support Agent - work remote/ no experience needed posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.
Similar Remote Jobs
Live Chat Support Agent - work remote/ no experience needed
Posted on: 31-01-2025 10:01
Cruise Vacation Agent, Disney Cruise Line (Celebration, FL)- Full Time
Posted on: 31-01-2025 10:01
Provider Enrollment Coordinator - Out of State Enrollment - Remote
Posted on: 31-01-2025 10:01
Virtual Call Center Agent - work remote/ no experience needed
Posted on: 31-01-2025 10:01
Call Center Customer Service Representative - Healthcare - Start ASAP!
Posted on: 31-01-2025 10:01
Virtual Call Queue Manager - Work remote/ no experience needed
Posted on: 31-01-2025 10:01
Client Support Agent for Digital Solutions - No experience needed
Posted on: 31-01-2025 10:01
LMSW/LPC-A (Fully Remote in CT, Part-Time, 12 hour min, Monday-Friday)
Posted on: 31-01-2025 10:01
Online Remote Job Project Manager (Environmental/Waste Svcs, ER) ? WFH
Posted on: 31-01-2025 10:01
Guest Relation Officer / Live Chat Agent - US REMOTE
Posted on: 31-01-2025 10:01
Aetna Work From Home Jobs ? Online Opinion Share Specialist ? Vacancy Global
Posted on: 02-02-2025 00:00
Teletherapy SLP Position - Immediate Opening | Warner Robins, GA
Posted on: 27-12-2024 04:28
Lead Director, Operations, Training, and Education - Remote
Posted on: 16-07-2024 19:05
Remote Opportunities at Apple: Join Our Team!
Posted on: 03-09-2024 00:00
Real Time Analyst, Call Center Workforce Management (Remote)
Posted on: 05-01-2025 17:58
Manager of Strategic Relationship Management
Posted on: 21-11-2024 08:14
Procurement Specialist (Biotech / Fully Remote)
Posted on: 10-09-2024 00:00
Remote Part Time Supporting Cloud Bookkeeper
Posted on: 16-07-2024 18:49
Disney Remote Jobs $36 (Data Entry) - Apply Now
Posted on: 01-07-2024 16:52
Associate Enrollment Eligibility Representative - Remote in CST or MST
Posted on: 23-11-2024 06:30