Live Chat Support Agent - work remote/ no experience needed
The House of Mercier is thrilled to offer an exciting opportunity for a Live Chat Support Agent to join our remote team, with no previous experience required! This is a wonderful entry-level position for those looking to start their career in customer service, particularly within the luxury goods sector. As a Live Chat Support Agent, you will provide exceptional support to our customers through our live chat system, assisting them with inquiries about our exquisite jewelry collections and ensuring they have a seamless shopping experience.
Key Responsibilities
? Engage with customers via live chat, providing friendly and accurate information regarding products, services, and promotions.
? Assist customers with order inquiries, including processing, shipping information, and returns.
? Handle customer complaints and issues with professionalism and empathy.
? Maintain clear documentation of customer interactions in our system to assist with future inquiries.
? Stay informed about our product offerings and company policies to provide informed assistance.
? Collaborate with team members to ensure a positive customer experience and share insights for continuous improvement.
? Embody a positive and friendly attitude while interacting with customers to enhance satisfaction.
? Fluency in English is required; proficiency in additional languages is a plus.
? No prior experience is needed; we provide training and support for new team members.
? Strong written communication skills and a willingness to learn.
? A proactive attitude towards problem-solving and customer service.
? Ability to work independently in a remote environment and manage time effectively.
? Basic computer skills and familiarity with digital communication tools are advantageous.
? A passion for luxury products and a commitment to providing excellent customer service.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks
Original job Live Chat Support Agent - work remote/ no experience needed posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.
Similar Remote Jobs
Live Chat Support Agent - work remote/ no experience needed
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Telehealth Veterinary Technician - Part Time
Posted on: 24-01-2025 04:51
Virtual Network Service Senior Product Manager
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Marketing Specialist - Remote
Posted on: 16-07-2024 19:03
Website Chat Assistant - Remote Job | Earn $25-$35/hr | No Experience Needed
Posted on: 19-08-2024 00:00
Apple Customer Service Work From Home
Posted on: 13-11-2024 04:54
Behavior Technician (Entry Level) or Certified RBT - Targeted areas
Posted on: 09-12-2024 18:32
Walmart remote jobs - Entry Level
Posted on: 16-07-2024 18:52
Temporary Reporter & Writer - Part-Time Remote Jobs
Posted on: 18-02-2025 03:58
Remote Data Entry – Entry Level $15-$19/Hour
Posted on: 12-09-2024 00:00
Amazon Remote Data Entry Jobs – No Experience Needed Start Today
Posted on: 12-09-2024 00:00
Now Hiring Remote Sales Experts: Apply Today
Posted on: 02-01-2025 03:58
Amazon jobs at home ? Office Associate
Posted on: 12-11-2024 02:59