Live Chat Representative | Miami, FL, USA | Remote
Remote, USA
Full-time
Posted 2025-07-30
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
We are seeking a Chat Support Representative to provide top-tier customer service through live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
eFCecomms
Similar Remote Jobs
Live Chat Representative | Miami, FL, USA | Remote
Posted on: 27-02-2025 00:00
Live Chat Agent-WFh Remote
Posted on: 27-02-2025 00:00
Entry-Level Chat Support Associate (Remote, Part-Time)
Posted on: 27-02-2025 00:00
Ramp Agent (Customer Service Agent) - JFK
Posted on: 27-02-2025 00:00
Amazon careers work at home - Remote work jobs
Posted on: 27-02-2025 00:00
Remote/Virtual Sales Broker- PT Or FT- No Experience Necessary
Posted on: 27-02-2025 00:00
Data Entry - Typist Part-Time - Work Online - Remote
Posted on: 27-02-2025 00:00
Live Chat Agent-WFh Remote
Posted on: 27-02-2025 00:00
Low ticket website sales commission only high pay
Posted on: 27-02-2025 00:00
100% Teletherapy Special Education Teacher Job | Connecticut Schools
Posted on: 27-02-2025 00:00
ENTRY SALES TO MANAGEMENT (REMOTE )
Posted on: 27-02-2025 00:00
Customer Service (remote work )
Posted on: 21-02-2025 00:00
Senior Manager, Customer Service , Blink
Posted on: 07-10-2024 00:00
Copay Claims Processor
Posted on: 31-01-2025 09:56
Walmart Virtual Assistant Part-Time Remote Jobs ? Apply Now
Posted on: 20-11-2024 13:46
Reinsurance Claims Director-SIGN ON BONUS
Posted on: 31-07-2024 19:12
[Live Chat / Remote] Amazon Remote Work From Home - No Experience Needed
Posted on: 16-12-2024 16:53
Healthcare Real Assets Investor
Posted on: 08-11-2024 05:09
Customer Service Representative ? All Shifts Available
Posted on: 03-12-2024 06:01
Experienced Airbnb Cleaner
Posted on: 30-10-2024 05:35