Licensed Personal Lines Insurance Agent, P&C
Description:
? The Licensed Insurance Agent works from home and interacts with customers via inbound/outbound calls and/or Internet.
? Represent a leading Property & Casualty client and assist members with their insurance needs.
? Address inquiries regarding billing and property casualty policies.
? Resolve questions and issues, demonstrating accuracy in processing changes.
? Provide a positive and welcoming experience, being empathetic and thorough in answering inquiries.
Requirements: ? 1 + years of customer service experience ? Active resident license to sell P&C insurance ? Verifiable High school diploma or GED ? Basic computer navigation skills and PC knowledge ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Passion for helping others ? Patient and empathetic nature ? Ability to pass a background ? Must reside in the United States or have a valid U.S. address for residence
Benefits:
? $18.00 an hour entire length of training: English
? $20.00 an hour entire length of training: Spanish
? Shift differential once in production for evening and weekend hours.
? Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives
? Lucrative employee referral bonus opportunities
? Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
? 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
? Health and wellness programs with trained partners to help promote a healthy you
? Mentorship programs that support your rewarding career journey
? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
? A range of other perks and benefits
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