Level 1 Chat Support Agent (Entry Level / Work at Home / No Experience)

Remote, USA Full-time Posted 2025-03-13

Join today as a Service Desk Chat Agent and embark on your journey in the tech support world. This role is perfect for individuals with a knack for problem-solving and a passion for excellent customer service, all from the comfort of your home.

What You Will Do...

Provide real-time assistance and technical support to users via live chat. Efficiently handle incoming chats and maintain accurate tracking of discussions and solutions in our system. Utilize a comprehensive knowledge base to diagnose issues and ensure resolutions that satisfy users. Key Requirements:

Access to a laptop, phone, or tablet with a stable internet connection.
Basic English writing skills are necessary.
No previous experience in live chat support is required; we provide full training.
Rate:

$35 per hour depending on the efficiency and complexity of interactions.
Work Environment:

Fully remote; work from anywhere in the United States.
Flexible working hours tailored to your schedule.
Ideal Candidate:

Detail-oriented with strong communication skills.
Eager to learn and apply new tech support solutions.
Ready to start immediately and capable of working independently.
If you?re ready to start a career in tech support and meet the requirements, please apply today

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Level 1 Chat Support Agent (Entry Level / Work at Home / No Experience)

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