Level 1 Chat Support Agent (Entry Level / Work at Home / No Experience)

Remote, USA Full-time Posted 2025-03-13

Are you looking to kickstart your career in customer support? We are hiring Level 1 Chat Support Agents to join our dynamic team and provide top-notch customer service from the comfort of your home. This entry-level role requires no prior experience, as full training will be provided.

Rate: $35 per hour...

Responsibilities:

Serve as the first point of contact for users needing technical assistance via live chat. Answer incoming chats and track all relevant information in a tracking system. Use your expertise and a knowledge base tool to resolve issues promptly. Ensure customer satisfaction by providing fast and effective solutions. Requirements:

Access to a laptop, phone, or tablet with a reliable internet connection.
Basic English writing skills.
Detail-oriented with excellent communication skills.
Solid understanding of technical concepts (training will be provided).
Skills/Background Needed:

Beginner-level live chat jobs, so no prior paid live chat experience is necessary.
Full training will be provided.
Location: Work remotely online from the United States.

Chat support agents are in high demand worldwide. If you can start right away and meet the above criteria, apply now to join our team and help customers navigate through their technical issues

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