Lead Experience Designer Shopping Journey
About the position
The Lead Experience Designer for the Shopping Journey at Verizon is responsible for leading cross-disciplinary teams to design seamless and unified end-to-end experiences for users. This role focuses on creating and improving digitally-led experiences, ensuring that the shopping experience is reliable, simple, and exceptional. The designer will leverage research, data, and best practices to co-create experiences that meet user needs and business goals.
Responsibilities
? Leading cross-disciplinary teams in complex design programs to design seamless and unified end-to-end experiences for users.
,
? Mapping out user needs, desires, and business opportunities.
,
? Leveraging research, data, and best practices to explore concepts and co-create experiences with partners across the business.
,
? Crafting intricate journey maps, service blueprints, and user experience designs that offer clear insights and actionable recommendations.
,
? Conducting regular workshops with designers and stakeholders to gather insights and validate journey maps.
,
? Planning and facilitating team activities to identify design problems and opportunities within project briefs.
,
? Judging solution quality and context appropriateness, making recommendations for improvement.
,
? Providing directional input to the team and evolving the design system through discussions and feedback opportunities.
,
? Establishing best practices in shared tools and software for design.
Requirements
? Six or more years of relevant experience in UX design or related fields.
,
? Experience mapping digital journeys and/or shopping flow experience with a portfolio that includes examples.
,
? Experience facilitating regular workshops with designers and stakeholders.
,
? Proficiency in Figma and using UI libraries/structures.
Nice-to-haves
? Ability to champion Design Thinking philosophy throughout the business.
,
? Ability to capture and visualize complex journey nuances and iterate on existing designs.
,
? Experience working with and contributing to a design system.
,
? Hands-on expertise in use case development, storyboarding, mock-ups, and interactive prototypes using Figma.
,
? Strong thought partnering skills and the ability to advocate for user needs.
,
? Proficiency in digital tools designed for journey mapping and design.
,
? Experience using UX design best practices and understanding mobile-first and responsive design.
,
? Solid grasp of user-centered design, user research, user testing, and usability concerns.
Benefits
? Health insurance
,
? 401(k)
,
? Tuition reimbursement
,
? Paid time off
,
? Adoption assistance
,
? Parental leave
Similar Remote Jobs
Lead Experience Designer Shopping Journey
Posted on: 15-12-2024 15:02
Remote Work - Legal Transcription
Posted on: 15-12-2024 15:02
Work from Home Online Coach
Posted on: 15-12-2024 15:02
Online Order Filling Team Associate
Posted on: 15-12-2024 15:02
[Hiring] Virtual Receptionist @Inside Out
Posted on: 15-12-2024 15:02
Online Order Filling Team Associate
Posted on: 15-12-2024 15:02
Online Order Filling Team Associate
Posted on: 15-12-2024 15:02
PT Evening Customer Service Rep
Posted on: 15-12-2024 15:02
Online Order Filling Team Associate
Posted on: 15-12-2024 15:02
Online Order Filling Team Associate
Posted on: 15-12-2024 15:02
California: Early Morning Stocker
Posted on: 26-12-2024 06:11
Amazon Advertising Specialist - US & Canada
Posted on: 19-02-2025 06:28
Corporate Equipment Engineering Manager
Posted on: 02-02-2025 00:00
Remote Data Entry Clerk - Typing - Part Time Entry Level
Posted on: 25-08-2024 00:00
Delta Data Entry Jobs – Remote High Paying Opportunities
Posted on: 19-09-2024 00:00
Early Intervention Specialist
Posted on: 26-11-2024 06:19
Account Manager (Disney Institute)
Posted on: 20-01-2025 00:00
Data Entry (FedEx Jobs) -Remote without Experience ? Part-Time
Posted on: 22-11-2024 05:34
Work From Home- Hotel Reservations Agent - No Experience Needed
Posted on: 31-01-2025 10:01
Project Manager/Project Coordinator for General Construction Company
Posted on: 12-11-2024 02:59