Lab Dispatcher+CSR - Remote OVERNIGHT 10p-630am Central Time
Company: TridentCare
? This position is a hybrid Lab Dispatcher and Customer Service Representative position*
Dispatcher Essential Duties and Responsibilities:
1. Properly documents changes to orders requested by facility and/or ordering physician.
2. Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
3. Ensures dispatched orders are confirmed as received by technicians.
4. Contacts facilities when scheduling or re-scheduling is necessary for any reason.
5. Coordinates reassignment of orders to different technicians when necessary.
6. Assists with inbound Customer Service calls as needed or directed.
Dispatcher Qualifications:
1. High School Graduate or GED.
2. Proficient to expert use of Microsoft Office software.
3. Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
4. Ability to focus on the task at-hand in a busy, call center environment
Work-From-Home Requirements:
1. Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
2. Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
3. Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).
#MBX
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Similar Remote Jobs
Lab Dispatcher+CSR - Remote OVERNIGHT 10p-630am Central Time
Posted on: 06-12-2024 06:00
Entry Level Product Testing Review Writer (No Experience)
Posted on: 06-12-2024 06:00
Remote Data Entry Specialist - Flexible Hours Available
Posted on: 06-12-2024 06:00
Independent Sales Representative. Flexible Hours. Work from Home.
Posted on: 06-12-2024 06:00
Immediate Openings-American Express Online Remote Data Entry Specialist
Posted on: 06-12-2024 06:00
Customer Care Agent (Weekend Shift / Part Time)
Posted on: 06-12-2024 06:00
Remote Data Entry Clerk - Earn at Home
Posted on: 06-12-2024 06:00
Senior Java Developer with LLM & AWS Expertise
Posted on: 06-12-2024 06:00
Headway | LCP (Remote) | baton rouge, la
Posted on: 06-12-2024 06:00
[Entry Level/No Experience] Amazon Work from Home Jobs
Posted on: 06-12-2024 06:00
(Online Remote jobs) Netflix Data Entry Remote Jobs ? Apply Now
Posted on: 13-09-2024 00:00
Special Education Teacher Position
Posted on: 11-09-2024 00:00
Disney Remote Jobs (Data Entry Customer Care) ? Hiring Now
Posted on: 02-08-2024 17:49
Intervention Specialist Remote, United States
Posted on: 16-07-2024 18:49
Amazon chat Support jobs Work from home | customer care jobs ? The EliteJob In UAE
Posted on: 20-08-2024 00:00
Member Support Specialist
Posted on: 18-09-2024 00:00
Sr. Software Engineer, Frontend / Web ? Insurance Engineering
Posted on: 24-01-2025 00:00
Category Analyst - Retail at The Coca-Cola Company
Posted on: 08-10-2024 00:00
Sr. Software Engineer, Frontend / Web ? Insurance Engineering
Posted on: 31-01-2025 10:01
UPS Remote Data Entry – At Home No Experience Needed
Posted on: 12-09-2024 00:00