L1 Call Centre Executives

Remote, USA Full-time Posted 2025-06-13

Job Summary

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in all possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

Responsibilities
? Handle inbound and outbound calls to customers and clients maintaining a high quality of services
? Identify the needs of customers, resolve issues and provide solutions within the timeframe
? Ensure you follow the customer service script provided by the company for uniformity
? Adhere to the company policies and the customer resolution process & steps
? Maintain good customer relations
? Meet personal targets and work towards meeting team targets
? Maintain records of the conversations with the customer and analyze the data
? Record the customer queries and interaction in the internal CRM and maintain the accuracy of all data

Skills & Qualification
? A bachelor's degree is preferred
? Prior experience with customer service and call centers in relevant job roles
? Good knowledge of CRM practices and systems
? Customer-oriented attitude with professionalism, strong call handling skills, and active listening
? Strong multitasking, time management, and target achieving skills
? Excellent communication skills with good command of the English language

Language Preferences

Hindi, English, Telugu & Tamil

Apply Job!

Apply for the Job

L1 Call Centre Executives

Similar Remote Jobs

L1 Call Centre Executives

Customer Associate (0-2 Years)

Principal Data Operations Engineer

PART TIME JOB -MUMBAI-@8512806883

International BPO-30k inhand-@ gurgaon-9560932363

Data Analyst for Export/Import

Remote Data Science Analyst

Amazon Supply Chain Manager

Strategic Advisor & Investor

Online Data Entry Contractor

Wayfair Careers Remote Job Boston Ma $21 An Hour

First Shift Merchandiser 5AM

HR Business Partner

Amazon Delivery Driver

Netflix Careers Remote Customer Service (Work from home)

Client Relations Specialist - Bookkeeping

School Photographer (seasonal, paid training + sign-on bonus) ? La Crosse, WI in La Crosse, WI

Remote Denial Coordinator - Clinical - RN (Registered Nurse)

Virtual Instructional Coach

Part Time ? Work from Home ? Online Product Tester ? No experience ($25-$45 per hour)