Intake Specialist - Work from Home Possible
Employer Industry: Customer Service
- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Competitive pay with the possibility of working remotely after 90 days
- Supportive and collaborative work environment
- Chance to work with a diverse customer base
- Opportunity to develop strong communication and multitasking skills
- What to Expect (Job Responsibilities):
- Serve as the initial point of contact for customers, handling tier 1 calls and accurately inputting information into various systems
- Utilize multiple systems to access necessary information for resolving customer inquiries and ensuring first-call resolution
- Determine appropriate follow-up procedures for calls in a timely manner
- De-escalate upset callers effectively to provide exceptional service promptly
- Assist with additional departmental duties as required
- What is Required (Qualifications):
- Previous experience in a call center environment handling inbound calls
- Strong verbal and written communication skills
- Efficient data collection, interpretation, and typing abilities
- Excellent listening and empathy skills
- Proficiency in navigating multiple programs simultaneously
- Typing speed of 25 wpm or more
- Detail-oriented with problem-solving and decision-making skills
- Strong multitasking abilities
- Ability to demonstrate empathy and handle stressful situations
- Bilingual in English and/or Spanish
- High School Diploma or GED
- How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Additional language proficiency
#CustomerService #CareerGrowth #RemoteWorkOpportunity #MultitaskingSkills #BilingualSkills
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
Intake Specialist - Work from Home Possible
Posted on: 05-09-2024 00:00
Typing Jobs Part Time Work From Home
Posted on: 05-09-2024 00:00
Join Our Team: Disney Customer Service Representative
Posted on: 05-09-2024 00:00
Amazon Compliance Product Request - Image Verification
Posted on: 05-09-2024 00:00
Southwest Airlines Customer Service Part-Time Remote Job
Posted on: 05-09-2024 00:00
Typing Work From Home And Earn Money
Posted on: 05-09-2024 00:00
Non Agency Underwriter - Remote | WFH
Posted on: 05-09-2024 00:00
$23/Hr. Remote Healthcare Call Center Lead (EXPERIENCED)
Posted on: 05-09-2024 00:00
Part-Time Flexible Data Entry Jobs from Home
Posted on: 05-09-2024 00:00
Flexible Remote Work Opportunities for Stay-At-Home Moms
Posted on: 05-09-2024 00:00
CVS Careers Remote Jobs - Work From Home
Posted on: 07-09-2024 00:00
Remote Career Opportunities: Explore Apple Work from Home Jobs ? The EliteJob In UAE
Posted on: 16-08-2024 00:00
Construction Project Scheduler- Facility Asset Management(FAM)
Posted on: 25-09-2024 00:00
Business Analyst - 5 (contract)
Posted on: 16-07-2024 19:06
Remote Customer Service Agent
Posted on: 11-09-2024 00:00
Southwest Airlines Remote Jobs Entry Level (Work From Home) $30/Hour ? mysmartpros
Posted on: 13-09-2024 00:00
Staff Software Engineer, Google Cloud Generative AI
Posted on: 16-07-2024 18:49
Part-Time (34 hours/week) Data Entry Claims Intake Processor
Posted on: 16-07-2024 18:35
ESPN Customer Support Service Jobs ? Work From Home
Posted on: 08-07-2024 05:51
Customer Chat Support Specialist (Remote / Entry Level / No Experience)
Posted on: 22-10-2024 05:26