Insurance Verification Specialist - Remote
Job Description :
Insurance Verification Specialist - Remote
Primary Duties & Responsibilities
Insurance Verification Specialist
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description :
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available.
Excellent earning potential - hourly wage plus bonus based on performance.
Primary duties & responsibilities :
? Daily
Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed
? Ability to handle inbound / outbound calls to potential customers - verify and document required information to finalize applications for underwriting assessment.
? Accurately document the information
? Properly document non-contact attempts within the Quality Assurance Database
? Be able to properly explain the application process to potential customers
? Accurately and thoroughly complete additional paperwork when needed
? Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database
? Transfer calls to appropriate department as needed
? Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
? Reliable and predictable attendance of your assigned shift
? Ability to work Full-Time and / or Part-Time based on the specific position for which you're applying
Occasional
Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by / from customers, etc.
Required Skills
? Bilingual English and / or Spanish Preferred
? Minimum typing requirement of 35 wpm
? Excellent oral and written communication
? Superior customer service skills required - friendly, efficient, good listener
? Proficient use of the computer, keyboard functions and Microsoft Office
? Ability to multi-task
? Knowledge of medical terminology and spelling a plus
? Ability to work under pressure
? Excellent organization and time management skills
? Must be detail-oriented
? Have a desire to learn and grow within the Company
Location : McKinney, Texas
Similar Remote Jobs
Insurance Verification Specialist - Remote
Posted on: 03-12-2024 06:01
Case Management Nurse
Posted on: 03-12-2024 06:01
REMOTE Real Estate Virtual Assistant | Bookkeeping
Posted on: 03-12-2024 06:01
Remote Customer Support Agent
Posted on: 03-12-2024 06:01
Part-Time Data Entry Clerk for Sales Database Project
Posted on: 03-12-2024 06:01
Customer Service Representative - State Farm Agent Team Member
Posted on: 03-12-2024 06:01
Collabera Inc. is hiring: Data Entry Specialist in Sioux Falls
Posted on: 03-12-2024 06:01
EXPERIENCED YouTube Editor Geopolitics/Conflicts/Hybrid warfare
Posted on: 03-12-2024 06:01
Interactive - Producer (Remote)
Posted on: 03-12-2024 06:01
Entry Level Customer Service Representative
Posted on: 03-12-2024 06:01
Sales Representative Entry Level
Posted on: 02-01-2025 03:58
USPS Postal Associate
Posted on: 04-09-2024 00:00
Amazon Delivery Driver
Posted on: 24-09-2024 00:00
Data Analyst Automation Specialist - Dem
Posted on: 16-07-2024 18:56
Online home based data entry jobs for Students
Posted on: 19-02-2025 06:29
Database Specialist / Non Profit
Posted on: 21-02-2025 00:00
Fedex Remote Jobs $25/Hour - Work From Home Job
Posted on: 16-11-2024 00:00
Technical Support Specialist ? Apple Inc
Posted on: 30-11-2024 09:47
Pt evening telephone
Posted on: 01-11-2024 07:54
California Homeschool Advocate
Posted on: 28-08-2024 00:00