Inbound Customer Service Representative (remote)
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
? Hourly pay ranging from $16.00 to $17.00, based on experience and qualifications
? Eligibility for Cognizant?s discretionary annual incentive program based on performance
? Comprehensive benefits including Medical/Dental/Vision/Life Insurance, Paid Time Off, and a 401(k) plan
? Opportunity for career advancement and growth within the organization
? Supportive and collaborative work environment with training provided
? Remote work flexibility available for qualified applicants
What To Expect (Job Responsibilities)
? Address the needs of inbound callers to achieve first call resolution, following established call flows and guidelines
? Collaborate with internal partners to resolve issues related to claims, provider searches, and benefits
? Maintain professionalism while documenting all interactions in accordance with Quality Assurance Guidelines
? Adhere to scheduled work hours and maintain production and adherence standards
? Assist callers with various inquiries while managing potential frustrations and complaints
What Is Required (Qualifications)
? High School Diploma or GED required
? Minimum of 1 year of customer service experience in a call center
? Proficiency in Microsoft Office Suite, particularly Word and Excel
? Experience using dual monitors and multiple applications simultaneously
? Excellent written and verbal communication skills
How To Stand Out (Preferred Qualifications)
? Strong time management and organizational skills
? Proven ability to work under pressure and meet deadlines
? Accurate keyboard skills with a demonstrated ability to enter data efficiently
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
'We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.'
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Similar Remote Jobs
Inbound Customer Service Representative (remote)
Posted on: 24-10-2024 05:38
Client Service Rep (Fully Remote)
Posted on: 24-10-2024 05:38
Work From Home-Entry Level-Client Coordinator
Posted on: 24-10-2024 05:38
Online Order Filling Team Associate
Posted on: 24-10-2024 05:38
Online Order Filling Team Associate
Posted on: 24-10-2024 05:38
Online Order Filling Team Associate
Posted on: 24-10-2024 05:38
Online Order Filling Team Associate
Posted on: 24-10-2024 05:38
Online Order Filling Team Associate
Posted on: 24-10-2024 05:38
Remote Call Center Representative (Bilingual)
Posted on: 24-10-2024 05:38
Assistant Manager - Entry Level
Posted on: 24-10-2024 05:38
Remote Recruiting Assistant (US Citizen) - Rochester, NY - JP6970
Posted on: 19-02-2025 06:28
Fully Remote Personal Risk Agent
Posted on: 03-12-2024 06:01
Delta Airlines Data Entry Jobs - Part Time
Posted on: 18-02-2025 03:58
Remote Service Desk Analyst or IT Technical Support Analyst
Posted on: 21-11-2024 08:14
Contracts Specialist *Remote*
Posted on: 16-07-2024 18:37
(Remote) Data Analyst - Department of Anesthesiology
Posted on: 16-01-2025 19:16
Data Entry Specialist at American Express (Remote)
Posted on: 24-01-2025 04:51
Customer Service Supply Chain Specialist - Chicago (Remote)
Posted on: 02-10-2024 00:00
Remote Entry Level Data Entry Clerks / Work From Home Part-Time
Posted on: 16-07-2024 18:58
Lionbridge Remote Jobs: Join Our Team Today!
Posted on: 16-07-2024 19:02