HR Customer Support Representatives *REMOTE
Employer Industry: eCommerce Technology
- Why consider this job opportunity...
- Salary of $21/hr
- 100% remote work opportunity with flexibility
- Potential for contract extension or conversion after 6 months
- Opportunity to make a positive impact on employee satisfaction and benefits navigation
- Collaborative and supportive team environment
- Work schedule includes the possibility of weekends, allowing for flexible weekday hours
- What to Expect (Job Responsibilities):
- Serve as the first point of contact for employee-related inquiries regarding benefits
- Provide holistic case management services, ensuring compliance with benefit plans
- Resolve inquiries by utilizing available documentation and escalating unresolved issues
- Manage workload effectively to meet service level agreements (SLAs) and productivity goals
- Collaborate with partner teams on process changes and cross-functional issues
- What is Required (Qualifications):
- Minimum of 2 years? experience in Benefits or Human Resources, preferably in a contact center
- Call center experience is mandatory
- Proficiency with Microsoft Office Suite or similar software
- Outstanding customer service and communication skills
- Ability to manage sensitive situations with care and empathy
- How to Stand Out (Preferred Qualifications):
- Experience in rapidly changing work environments
- Strong organizational and time management skills
- Ability to understand benefit terms and programs
- Quick decision-making abilities in addressing customer issues
- Demonstrated customer service focus with an emphasis on quality and experience
#eCommerce #HRSupport #RemoteWork #CareerOpportunity #CustomerService
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
HR Customer Support Representatives *REMOTE
Posted on: 20-08-2024 00:00
Content Moderator at Yelp, Inc.
Posted on: 20-08-2024 00:00
Apple customer service jobs remote
Posted on: 20-08-2024 00:00
Customer Service Supervisor-Player Support Center
Posted on: 20-08-2024 00:00
Low Code App Developer?/Bubble.io Specialist
Posted on: 20-08-2024 00:00
Working Student - Amazon Marketing
Posted on: 20-08-2024 00:00
Recruiter (m/w/d) - REMOTE (Recruiter/in)
Posted on: 20-08-2024 00:00
Business Development Partner (Commission basis)
Posted on: 20-08-2024 00:00
[part-Time] Remote Apple At-Home Advisor
Posted on: 20-08-2024 00:00
Director of Systems Design Engineering
Posted on: 20-08-2024 00:00
REMOTE - Payment Posting Specialist I (Rev Cycle)
Posted on: 02-09-2024 00:00
Call Center - Part Time (REMOTE - Georgia, Call Center Position)
Posted on: 28-08-2024 00:00
Remote Customer Service & Data Entry Specialist - Entry Level - Flexible Hours
Posted on: 04-09-2024 00:00
Fedex Data Entry Jobs (Remote) Up to $20/Hour
Posted on: 16-07-2024 18:49
Technical Sales Engineer - REMOTE
Posted on: 11-12-2024 17:45
$35/Hr Work at Home Typist Data Entry Clerks
Posted on: 16-07-2024 19:05
LOAN OFFICER EARN WHILE YOU LEARN Non Remote
Posted on: 06-10-2024 00:00
Mail Room Clerk
Posted on: 31-01-2025 09:56
CSR Call Center REMOTE
Posted on: 10-10-2024 00:00
Remote Part-Time Focus Group Participants (Up To $750/Week)
Posted on: 31-01-2025 10:00