Hiring Customer Success Specialists - Night shift only
This a Full Remote job, the offer is available from: United States
Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
?? Location: Georgetown, Penang (Onsite)
?? Working Hours: Monday to Sunday, 12:00 am ? 11:00 am
(5 days per week, 8 working hours + 1 hour break)
?? Job Type: Full-time (Rotational Shift)
?? Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
? Education: Bachelor's Degree, Diploma, or equivalent in any field.
? Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
? Language: B2 level proficiency in English.
? Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
? Typing speed of at least 40wpm with 90% accuracy.
? Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
? Assist customers in placing online orders.
? Provide support through phone calls.
? Process payments securely.
? Proactively support customers and maintain brand reputation.
? Identify and escalate priority issues.
? Collaborate with the team to improve customer support.
? Maintain and improve service quality
This offer from 'TWO95 International, Inc' has been enriched by Jobgether.com and got a 72% flex score.
Similar Remote Jobs
Hiring Customer Success Specialists - Night shift only
Posted on: 25-11-2024 05:19
Remote Radiologist for Night and Weekend Shifts
Posted on: 25-11-2024 05:19
Part-Time Store Cashier/Stocker
Posted on: 25-11-2024 05:19
Clinical Data Analyst I (REMOTE, USA or Hybrid-Aliso Viejo, CA)
Posted on: 25-11-2024 05:19
Senior Bilingual Customer Service Representative - Spanish-English ? Remote USA
Posted on: 25-11-2024 05:19
Senior Full Stack Engineer
Posted on: 25-11-2024 05:19
Call Center Healthcare Specialist (Remote)
Posted on: 25-11-2024 05:19
Deputy Sheriff I - (Entry Level)
Posted on: 25-11-2024 05:19
Career Opportunities: Product Manager II - Fully Remote (126916)
Posted on: 25-11-2024 05:19
Chat/Email Customer Support Agent (Freelance)
Posted on: 25-11-2024 05:19
Associate Manager, Integrated Marketing: Consumer - U.S. Marketplace Partnerships
Posted on: 02-02-2025 00:00
Senior Data Engineer, Community Support
Posted on: 03-08-2024 00:00
Remote Customer Service Representative ? Delta Airlines
Posted on: 16-07-2024 18:54
Customer Service Executive (Immediate Start) – Midland – TX
Posted on: 12-09-2024 00:00
Insurance Agent. Remote Position. Flexible Hours.
Posted on: 01-11-2024 07:54
New Remote Medical Transcription Jobs Entry Level
Posted on: 19-12-2024 18:04
Remote Data Entry Clerk
Posted on: 16-07-2024 18:49
Online Customer Chat Support Job | Work from Home | $20/Hour
Posted on: 27-11-2024 06:07
Senior Data Analyst - ETL & Statistical Analysis Expert
Posted on: 05-09-2024 00:00
Account Manager, Compliance Dashboard (Work Remotely Anywhere in the U.S.)
Posted on: 12-12-2024 19:16