Healthcare Customer Service Representative - Remote
Teleperformance is looking for a dedicated and compassionate Healthcare Customer Service Representative to join our team remotely!
Position: Healthcare Customer Service Representative
Location: Remote
Company: Teleperformance
Key Responsibilities:
Provide exceptional customer service by answering inquiries related to healthcare services, benefits, and coverage.
Assist customers with navigating their healthcare plans, resolving issues, and ensuring a positive experience.
Handle calls and inquiries in a timely, professional manner while adhering to company policies.
Troubleshoot and resolve customer concerns, offering solutions in a clear and empathetic manner.
Maintain accurate records of customer interactions and follow up as needed.
Qualifications:
Previous customer service experience, preferably in a healthcare setting.
Strong communication skills, both verbal and written.
Ability to handle high call volumes and prioritize tasks effectively.
Empathy, patience, and problem-solving skills.
Reliable internet connection and quiet workspace for remote work.
What We Offer:
Competitive pay and benefits package.
Work-from-home flexibility.
Opportunity for growth and development within the company.
Supportive and inclusive team culture.
If you're ready to make a difference in the healthcare industry while working remotely, we want to hear from you! Apply now and join our passionate team at Teleperformance!
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