Healthcare Customer Service Representative - Remote

Remote, USA Full-time Posted 2025-03-16

Teleperformance is looking for a dedicated and compassionate Healthcare Customer Service Representative to join our team remotely!

Position: Healthcare Customer Service Representative
Location: Remote
Company: Teleperformance

Key Responsibilities:

Provide exceptional customer service by answering inquiries related to healthcare services, benefits, and coverage.
Assist customers with navigating their healthcare plans, resolving issues, and ensuring a positive experience.
Handle calls and inquiries in a timely, professional manner while adhering to company policies.
Troubleshoot and resolve customer concerns, offering solutions in a clear and empathetic manner.
Maintain accurate records of customer interactions and follow up as needed.

Qualifications:

Previous customer service experience, preferably in a healthcare setting.
Strong communication skills, both verbal and written.
Ability to handle high call volumes and prioritize tasks effectively.
Empathy, patience, and problem-solving skills.
Reliable internet connection and quiet workspace for remote work.

What We Offer:

Competitive pay and benefits package.
Work-from-home flexibility.
Opportunity for growth and development within the company.
Supportive and inclusive team culture.

If you're ready to make a difference in the healthcare industry while working remotely, we want to hear from you! Apply now and join our passionate team at Teleperformance!

Apply for the Job

Healthcare Customer Service Representative - Remote

Key Responsibilities:

Qualifications:

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