Healthcare Customer Service Representative
Description:
? Answer inbound phone calls for clients' members regarding healthcare benefits
? Opportunity to earn additional cash incentives
? Handle a high volume of incoming calls
? Gather customer information, assess needs, and educate customers
? Resolve customer issues via one-call resolution guidelines
Requirements: ? High school diploma or GED ? Ability to pass a drug screen and background check ? Healthcare background experience is a plus ? Comfortable with medical terminology ? A dedicated area to work area, free from distractions and background noises ? Internet speed requirement of 50 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless access is not permitted) ? Demonstrated passion for excellence concerning treating and caring for customers, especially senior citizens ? Strong decision-making and analytical abilities ? Ability to identify customer needs and articulate products and services ? Schedule flexibility to include weekends, evenings, possible... holidays, and occasional overtime ? Highly developed sense of integrity and commitment to customer satisfaction ? Meet all attendance and dependability requirements ? Be a team player ? Standard Connect and Speed Wired Ethernet connection 50 Mb/s download, 10 Mb/s upload (wireless is not permitted)
Benefits:
? Medical, dental, vision, and 401K benefits
? Earned PTO
Similar Remote Jobs
Healthcare Customer Service Representative
Posted on: 22-10-2024 05:25
Mobile Customer Service Representative
Posted on: 22-10-2024 05:25
Remote Customer Service/Sales Representative
Posted on: 22-10-2024 05:25
WFH Live Chat Specialist
Posted on: 22-10-2024 05:25
GENERAL INQUIRIES (Flexible Location)
Posted on: 22-10-2024 05:25
Tutor to help students.
Posted on: 22-10-2024 05:25
Healthcare Customer Service Representative
Posted on: 22-10-2024 05:25
Online Chat Agent Entry-Level
Posted on: 22-10-2024 05:25
Experienced Sabre Travel Consultant
Posted on: 22-10-2024 05:25
Remote Medical Office Receptionist
Posted on: 22-10-2024 05:25
Junior Social Media Community Manager (Polish speaking)
Posted on: 31-01-2025 10:00
Externship Coordinator - Pharmacy Technician Program (Remote)
Posted on: 03-02-2025 00:00
Remote Customer Support Representative
Posted on: 11-12-2024 17:45
Aetna Service Associate Job Description $26/Hour
Posted on: 08-01-2025 08:06
Part-Time Navigator (Remote)
Posted on: 01-10-2024 00:00
Gas Facility Engineer - Location Flexible
Posted on: 16-07-2024 18:48
Amazon Flex Delivery ? Boise, ID
Posted on: 04-02-2025 19:19
Staff Product Designer, Search
Posted on: 22-09-2024 00:00
Remote Chat Assistant ? WFH / No Experience
Posted on: 20-08-2024 00:00
Disney Social Media Manager Jobs ? Work From Home ? DPSM
Posted on: 09-07-2024 07:20