Google Remote (Work From Home) Customer Service Jobs ? Entry Level
Post Name: Technical Customer Success Engineer, Chrome Enterprise
Company: Google...
Job Location: USA
Job Type: Full Time
Job Description
Title: Google Remote (Work From Home) Customer Service Jobs - Entry Level
Least capabilities:
? Four year college education in Software engineering or identical reasonable experience.
? Experience in processing End Client.
Favored capabilities:
? 3 years of involvement with driving equipment/operating system/SaaS based executions, tasks, deals, organization, and accomplice the executives.
? Information on the operating system and Program space and Google Cloud advances.
? Information on gadget the board, Chrome operating system, the executives of Chrome Program, Dynamic Catalog Organization Services (ADFS), Google Work area, M365, VPN, VDI, and ordinary undertaking programming applications utilized in the venture space.
About the gig
The Chrome Endeavor Customer Achievement Group helps our customers following their buy to convey and take on Chrome operating system. We work cross-practically with deals, customer designing, item the board, designing, channel, promoting, tech associations and support to guarantee that our customers are getting esteem from the item. We act as item specialists to our customers as they hope to send Chrome operating system, and we additionally act as customer advocates who talk for our customers' sake to item/designing as we raise highlight demands and course issue accelerations from vital customers. We additionally lead drives that assist customers with understanding the maximum capacity of their interest in Chrome Undertaking.
Obligations
? Help new customers get up and run with the item or service and guarantee they're receiving the most worth in return. Guarantee customers have the assets they should find success.
? Foster solid associations with customers and going about as their confided in advisor.Bring the customer's voice to the table and guarantee their requirements are heard.
? Track the outcome of customer connections and the effect of customer achievement drives. Track how customers are involving the item or service and distinguishing amazing open doors for them to actually utilize it more.
? Construct a client local area for customer learning and empowering the customers.
? Expect likely issues and proactively settling them before they become serious issues
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