Fraud and Cyber Crime Advisor
About the position
The Fraud and Cyber Crime Advisor role at Concentrix is a customer service position focused on supporting victims of fraud and cyber crime. As the first point of contact, the advisor will gather essential information for investigations while providing compassionate assistance to callers. This work-from-home opportunity requires attention to detail and excellent communication skills, as some reports may be used in court cases.
Responsibilities
? Take inbound calls from victims of fraud and cyber crime.
,
? Gather relevant information for subsequent investigations.
,
? Record all information accurately onto the systems.
,
? Provide professional and caring support to victims.
,
? Escalate issues when necessary to ensure appropriate support is provided.
Requirements
? Experience in customer service, preferably via telephone or face-to-face.
,
? Strong IT skills to accurately record information.
,
? Excellent listening and questioning skills.
,
? Attention to detail is essential.
Nice-to-haves
? Previous experience in a contact center is preferred.
Benefits
? Fortnightly pay
,
? Benefits and discounts with local and national partners
,
? Free healthcare cover for you and dependents after 1 year
,
? Pension plan after 1 year
,
? Engagement activities such as virtual fitness classes
Similar Remote Jobs
Fraud and Cyber Crime Advisor
Posted on: 11-12-2024 17:45
Data Entry Representative/Junior Level (Remote)
Posted on: 11-12-2024 17:45
Customer Care (Remote) (United States)
Posted on: 11-12-2024 17:45
Virtual Receptionist (Remote) (United States)
Posted on: 11-12-2024 17:45
Junior , Data Analyst- Remote
Posted on: 11-12-2024 17:45
Administrative Assistant/Customer Service Representative (Remote)
Posted on: 11-12-2024 17:45
Remote - Customer Service Agent
Posted on: 11-12-2024 17:45
Smart Assistant Evaluator (Project Cherry)
Posted on: 11-12-2024 17:45
Customer Service (remote work )
Posted on: 11-12-2024 17:45
Aircraft Painter - Entry Level
Posted on: 11-12-2024 17:45
Pharmacy Customer Service Representative Weekend Remote
Posted on: 03-10-2024 00:00
Remote Work Office Coordinator Full-Time
Posted on: 16-11-2024 19:13
Cash Control Clerk
Posted on: 09-10-2024 00:00
Insider Trading/Market Surveillance Analyst
Posted on: 04-02-2025 19:18
Customer Service Agent for Spirit Airlines
Posted on: 13-11-2024 04:54
Consumer Operations Associate - Remote Jobs
Posted on: 18-02-2025 03:58
Part-time Online Data Entry Clerk - Entry Level (Remote)
Posted on: 16-11-2024 19:13
Patient Care Tech-McHenry Float Pool Part-Time Nights in McHenry, IL
Posted on: 05-01-2025 17:59
[Entry Level/No Experience] Ups Data Entry Remote Jobs – Apply Now
Posted on: 19-09-2024 00:00
Delta Airlines Data Entry Jobs - Part Time
Posted on: 31-01-2025 10:00