Fraud and Cyber Crime Advisor

Remote, USA Full-time Posted 2025-07-29

About the position

The Fraud and Cyber Crime Advisor role at Concentrix is a customer service position focused on supporting victims of fraud and cyber crime. As the first point of contact, the advisor will gather essential information for investigations while providing compassionate assistance to callers. This work-from-home opportunity requires attention to detail and excellent communication skills, as some reports may be used in court cases.

Responsibilities
? Take inbound calls from victims of fraud and cyber crime.
,
? Gather relevant information for subsequent investigations.
,
? Record all information accurately onto the systems.
,
? Provide professional and caring support to victims.
,
? Escalate issues when necessary to ensure appropriate support is provided.

Requirements
? Experience in customer service, preferably via telephone or face-to-face.
,
? Strong IT skills to accurately record information.
,
? Excellent listening and questioning skills.
,
? Attention to detail is essential.

Nice-to-haves
? Previous experience in a contact center is preferred.

Benefits
? Fortnightly pay
,
? Benefits and discounts with local and national partners
,
? Free healthcare cover for you and dependents after 1 year
,
? Pension plan after 1 year
,
? Engagement activities such as virtual fitness classes

Apply Job!

Apply for the Job

Fraud and Cyber Crime Advisor

Similar Remote Jobs

Fraud and Cyber Crime Advisor

Data Entry Representative/Junior Level (Remote)

Customer Care (Remote) (United States)

Virtual Receptionist (Remote) (United States)

Junior , Data Analyst- Remote

Administrative Assistant/Customer Service Representative (Remote)

Remote - Customer Service Agent

Smart Assistant Evaluator (Project Cherry)

Customer Service (remote work )

Aircraft Painter - Entry Level

Utility Worker (Part-Time)

Data Entry Clerk- Entry Level-Remote

Remote Customer Support - Live Chat Operator (Entry Level)

Join Amazon as a Product Tester AT TesterBuzz

Call Center Agent I-FULL-TIME (REMOTE/MUST RESIDE IN FL)

Product Content Coordinator Remote (Part-Time)

Non Profit/ Government Audit Manager Hybrid/ Remote 130k-150k

Remote SIE Tutor

Online Amazon Customer Chat Assistant No Experience /Remote Job/ - Part-Time - Job USA

Release Technician / Engineer Night shift - Remote