Field Sales Representative
About Frontier Communications:
Frontier Communications is a leading provider of internet, phone, and television services, committed to connecting communities and delivering exceptional customer experiences. We believe in fostering a collaborative and inclusive environment where every team member has the opportunity to make a meaningful impact.
Job Summary:
We are looking for enthusiastic Customer Service Representatives to join our team. In this role, you?ll provide outstanding service to our customers by resolving inquiries, troubleshooting issues, and delivering tailored solutions that enhance their experience with Frontier.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and friendly manner.
Resolve customer concerns, including billing issues, technical support, and service questions.
Provide information about Frontier products and services and recommend suitable solutions.
Maintain accurate records of customer interactions in the system.
Meet or exceed performance metrics, including customer satisfaction and call resolution times.
Stay updated on Frontier?s products, services, and promotions.
What We?re Looking For:
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to work in a fast-paced environment and manage multiple tasks.
Previous experience in customer service, call centers, or related roles is a plus.
Comfortable with technology and quick to learn new systems.
Qualifications:
High school diploma or equivalent (required).
Proficiency in using basic computer applications.
Availability to work flexible shifts, including evenings, weekends, and holidays as needed.
What We Offer:
Competitive hourly pay with opportunities for bonuses and incentives.
Comprehensive training to set you up for success.
Health, dental, vision, and retirement benefits.
Opportunities for career growth and advancement within Frontier.
Discounts on Frontier products and services.
Similar Remote Jobs
Field Sales Representative
Posted on: 18-02-2025 03:58
Bank of America Customer Service Representative (remote Jobs)
Posted on: 18-02-2025 03:58
American Express Remote Careers & Job Openings
Posted on: 18-02-2025 03:58
Data entry remote jobs in USA
Posted on: 18-02-2025 03:58
Remote Insurance Telemarketing Representative (Allstate Insurance)
Posted on: 18-02-2025 03:58
Allstate Sales Representative (Remote jobs- Home Based Work)
Posted on: 18-02-2025 03:58
(Part-Time) Remote Data Entry Amazon Specialist Jobs - No Experience
Posted on: 18-02-2025 03:58
(Work From Home) Amazon Customer Service Job- Part-Time Remote
Posted on: 18-02-2025 03:58
Part Time Remote Data Entry Job ? Hiring Now (Walmart Part Time)
Posted on: 18-02-2025 03:58
(URGENT) Remote Amazon Data Entry Jobs Hiring - Part-Time - No Experience
Posted on: 18-02-2025 03:58
Part-Time Remote Customer Service Representative at Walmart ? US
Posted on: 12-12-2024 19:16
Apple Home Advisor: Full-Time Remote Customer Service Position, $45,000 Annual Salary
Posted on: 04-02-2025 19:21
American Airlines Customer Support Representative (Work From Home)
Posted on: 06-12-2024 06:00
Travel Agent - Remote Opportunity with Training and Flexible Hours
Posted on: 22-11-2024 05:34
Remote Data Entry Associate (Typist)
Posted on: 11-01-2025 15:33
Digital Verification and Governance Senior Manager
Posted on: 01-11-2024 07:55
Netflix Remote Part Time Jobs- Entry Level ? Work From Home Jobs
Posted on: 13-09-2024 00:00
ServiceNow IT Asset Management & Technical Product Owner
Posted on: 14-11-2024 08:02
Work At Home Insurance (Entry Level)
Posted on: 23-01-2025 00:00
Customer Service Account Associate - Colorado Springs
Posted on: 31-01-2025 10:00