Entry-Level Reservation Coordinator - Fully Remote
SMS Vacations With Justine is a fast-growing travel agency committed to creating unforgettable travel experiences for clients worldwide. We specialize in personalized vacation planning and aim to make travel seamless and enjoyable. We?re currently seeking an enthusiastic and detail-oriented Entry-Level Reservation Coordinator to join our remote team.
Position Overview: As an Entry-Level Reservation Coordinator, you will play a crucial role in assisting clients with their travel needs, managing reservations, and ensuring excellent customer service. This fully remote position is perfect for someone passionate about travel, enjoys working in a dynamic environment, and is eager to grow their career in the travel industry. Key Responsibilities:
Coordinate and manage travel reservations for clients, including flights, accommodations, car rentals, and activities.
Provide timely and professional responses to client inquiries via email, phone, and online chat.
Research and present travel options that align with clients' preferences and budgets.
Ensure all reservations are accurate, confirmed, and meet clients? expectations.
Maintain up-to-date knowledge of travel industry trends, policies, and regulations.
Handle changes, cancellations, and adjustments to bookings as needed.
Collaborate with team members to resolve any booking issues or concerns promptly.
Maintain accurate records and documentation of all transactions.
Qualifications:
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to work independently in a remote environment.
Proficiency in using reservation systems or willingness to learn.
Customer service experience (preferred but not required).
Passion for travel and a commitment to creating outstanding client experiences.
High-speed internet connection and a reliable computer or laptop.
What We Offer:
Competitive entry-level salary.
Flexible working hours.
Opportunity to work from anywhere in the world.
Comprehensive training and ongoing professional development.
Discounts on personal travel.
Supportive team environment and growth opportunities within the company.
How to Apply: Ready to embark on this exciting journey with us? Send your resume and a brief cover letter explaining your interest in the role to Apply. Applications will be reviewed on a rolling basis, so don?t wait to apply!
Join Our Team: At SMS Vacations With Justine, we believe in the power of travel to enrich lives and create lasting memories. If you?re ready to help others achieve their dream vacations while building a rewarding career, we?d love to hear from you!
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