Entry Level Chat Support (Work from Home / Part Time)

Remote, USA Full-time Posted 2025-03-16

We are looking for live chat assistants to be part of the customer success team, you will provide online support via chat, email, and ticketing system for customers. You will troubleshoot according to established procedures while documenting problems, troubleshooting steps, and resolutions.What you will be doing: When someone comes to the business?s website to ask for a discount code or to find... out about the refund policy, you will be the person on the other side of the chat widget, helping them out. You have a document with answers to all the most commonly asked questions right in front of you and a supervisor who is there to help you whenever you get a tricker question.

Contract length: No fixed term

Rate: $35 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 20+ hours availability per week. Reliable internet connection.

Hours per week: 20 ? 40 hours a week.

Location: Remote work worldwide worldwide (United States preferred).Website chat support agents are one of the fastest-growing job categories in the world right now. Businesses are looking for people who can begin work right away.If you can start right away please apply now

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Customer Service Representative - Employee Assistance Program (Mon, Wed-Fri 12:30PM-9:00PM EST, & Sat 7:30AM-4:00PM EST))

Posted on: 07-12-2024 04:20

Entry Level Chat Support (Work from Home / Part Time)

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