Email Chat Representative Remote. at Corcept Therapeutics Inc

Remote, USA Full-time Posted 2025-03-16

Corcept Therapeutics Inc. is seeking a detail-oriented Email Chat Representative to provide exceptional customer support through email and chat platforms. The ideal candidate will address customer inquiries efficiently, maintain accurate records, and ensure a high level of satisfaction.

Key Responsibilities:

? Respond promptly to customer inquiries via email and chat.

? Provide accurate information regarding products, services, and policies.

? Troubleshoot customer issues and escalate complex cases to the appropriate department.

? Maintain detailed records of customer interactions in the CRM system.

? Collaborate with internal teams to improve customer support processes.

? Identify customer needs and recommend solutions or services.

? Uphold confidentiality and comply with data protection regulations.

Qualifications:

? Strong written communication skills with attention to detail.

? Experience in customer service or email/chat support preferred.

? Proficiency with CRM and email/chat software.

? Ability to handle multiple conversations simultaneously.

? Problem-solving skills and a customer-first mindset.

? Knowledge of pharmaceutical or healthcare industries is a plus.

Work Environment:

? Remote or hybrid work options may be available.

? Flexible working hours depending on customer needs.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $40.00 - $80.00/hour.

Learn more about us at https://corcept.com/.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Apply Job!

Similar Remote Jobs

Fully Remote , Entry Level Data Entry job

Posted on: 30-11-2024 09:46

Delta airlines remote jobs

Posted on: 16-07-2024 18:48

Online Jobs for Teens Under 18

Posted on: 06-10-2024 00:00

Retail Store Associates and Stockers - 1692

Posted on: 31-01-2025 10:00

Disney Remote Jobs No Experience :: Us $26Hr

Posted on: 31-01-2025 10:00

Software Engineer C#/Google Cloud Platform

Posted on: 05-10-2024 00:00

Amazon Delivery Driver

Posted on: 12-11-2024 02:59