Director - Sales and Account Management
Description:
? At Concentrix, we partner with the world?s most customer-obsessed companies
? An exciting opportunity exists for a proven executive in a client-facing role
? This position will have oversight for a select number of fast-growing core Media and Telecommunications Clients
? You will be responsible for understanding the digital transformation landscape
? Creating and maintaining strong relationships with business decision makers
? Working with the account team to formulate and maintain the Account Growth Plan
? Owning the P&L and financials
? Achieving the business KPI's (Growth %, Revenue, GM, Utilization, CSAT)
Requirements: ? Relevant Media and/or Telcom Industry Focus ? At least 10 years prior work experience (preferably BPO) in a strategic consulting or software development services company ? Possess the financial and business acumen to build compelling account-growth plans ? A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers ? Robust knowledge of the client/industry space ? Consultative Business Development mentality and approach ? Demonstrable expertise in driving business activity ? Previous experience achieving revenue targets and strategic growth ? Hardworking, with exceptional presentation and communications skills ? Good team building and customer service skills that can help drive satisfaction ? Negotiate effective commercial terms and agreements ? Bachelor?s degree in a STEM discipline would be advantageous
Benefits:
? medical, dental, and vision insurance
? comprehensive employee assistance program
? 401(k) retirement plan
? paid time off and holidays
? paid learning days
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