Delta Customer Care Rep Jobs ? (Work From Home)

Remote, USA Full-time Posted 2025-03-13

Job Summary:

Delta Airlines is currently seeking Customer Care Representatives to work from home. This is a full-time position with a competitive salary. The working hours are flexible and can accommodate those seeking part-time opportunities. This position is only available in the state of Georgia. Benefits include health and dental insurance, paid training, paid vacation, and more.

Description:

As a Customer Care Representative for Delta Airlines, you will be responsible for providing exceptional customer service to passengers. This includes assisting with booking flights, handling inquiries and complaints, and ensuring a smooth travel experience for all customers. You will also be responsible for resolving any issues that may arise during the travel process.

Requirements:

1. Excellent communication skills

2. Strong problem-solving abilities

3. Ability to work in a fast-paced environment

4. Customer service experience preferred

5. High school diploma or equivalent

6. Ability to work independently

7. Must be located in Georgia

Responsibilities:

1. Answering customer inquiries via phone, email, and chat

2. Assisting customers with booking flights and managing reservations

3. Resolving customer complaints in a timely and professional manner

4. Providing accurate information about Delta Airlines services and policies

5. Collaborating with other team members to ensure customer satisfaction

6. Maintaining a positive attitude and representing the Delta brand effectively

7. Adhering to company guidelines and protocols at all times

Benefits:

? Health and dental insurance

? Paid training

? Paid vacation

? Employee discounts on flights

? Opportunities for career advancement

Educational Qualifications:

High school diploma or equivalent

Experience:

Customer service experience preferred

Company Overview:

Delta Airlines is a leading airline in the United States, known for its exceptional customer service and commitment to safety. With a strong reputation for reliability and efficiency, Delta Airlines is a preferred choice for travelers around the world. Join our team of dedicated professionals and help us continue to provide top-notch service to our customers.

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