Delta Airlines Remote Customer Support Positions
Remote, USA
Full-time
Posted 2025-03-15
Delta Air Lines is seeking Remote Customer Support Specialists to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our passengers, resolving inquiries, and ensuring a positive experience throughout their journey with Delta. Key Responsibilities... ? * Respond promptly to customer inquiries via phone, email, and chat channels ? * Assist customers with booking reservations, managing existing bookings, and providing flight information ? * Address customer concerns and complaints with empathy and professionalism, striving to exceed expectations ? * Collaborate with internal teams to resolve complex issues and escalate as necessary ? * Maintain up-to-date knowledge of Delta policies, procedures, and services ? Required Skills and Qualifications: ? * Excellent communication skills, both verbal and written ? * Strong customer service orientation with a passion for helping others ? * Ability to multitask in a fast-paced environment while maintaining attention to detail ? * Proficiency in using computer systems and navigating multiple software applications ? * Flexibility to work rotating shifts, including evenings, weekends, and holidays ? * Previous experience in customer service or a related field is preferred ? Experience: ? * Prior experience in a customer service role is advantageous but not required ? * Training will be provided to successful candidates ? Working Hours: ? * Flexible scheduling, including full-time and part-time positions available ? * Rotating shifts may include evenings, weekends, and holidays ? Knowledge, Skills, and Abilities: ? * Strong problem-solving skills and the ability to think critically under pressure ? * Adaptability to changing situations and a willingness to learn new processes ? * Ability to work independently while also contributing to a collaborative team environment ? Benefits: ? * Competitive compensation package ? * Comprehensive benefits package including medical, dental, and vision coverage ? * Retirement savings plan with company match ? * Travel privileges for employees and eligible family members ? * Opportunities for career advancement and professional development ? Why Join Delta Air Lines: ? * Be a part of a leading global airline known for its commitment to excellence and innovation ? * Join a diverse and inclusive team that values teamwork, integrity, and respect ? * Enjoy the benefits of working remotely while contributing to the success of a renowned industry leader ? How to Apply:To apply for the Remote Customer Support Specialist position at Delta Air Lines, please visit our careers page at Delta Careers and submit your resume and cover letter. We look forward to welcoming talented individuals to our team! Join Delta Airlines and embark on a rewarding career in the world of aviation
Similar Remote Jobs
Delta Airlines Remote Customer Support Positions
Posted on: 16-07-2024 05:47
YouTube Video Editor - Remote
Posted on: 16-07-2024 05:47
Part time French teacher
Posted on: 16-07-2024 05:47
Content Moderator at Yelp
Posted on: 16-07-2024 05:47
Remote Customer Service Representative
Posted on: 16-07-2024 05:47
ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH
Posted on: 16-07-2024 05:47
Walmart Work From Home (Customer Service Rep)
Posted on: 16-07-2024 05:47
Specialist, Corporate Occupational Safety (Remote)
Posted on: 16-07-2024 05:47
Fedex Data Entry Remote Jobs up to $27/Hour - Hiring Now
Posted on: 16-07-2024 05:47
Customer Service Representative (Remote)
Posted on: 16-07-2024 05:47
Delivery Driver Trainee
Posted on: 24-09-2024 00:00
Microsoft Support Job On Phone, Email, Social Networking Sites ...
Posted on: 22-07-2024 03:03
Home-Based Customer Service Advocate for Delta Airlines The EliteJob In UAE
Posted on: 31-01-2025 10:01
Delta Airlines remote jobs-(Work From Home)
Posted on: 15-11-2024 04:55
Remote Scheduling Assistant Job at Serenity Trails Travel Co in Chicago
Posted on: 27-11-2024 06:06
Remote Travel Agent (Niche Market - Disney Vacations)
Posted on: 22-09-2024 00:00
Remote Customer Service Representative
Posted on: 22-11-2024 05:34
Supplemental Benefits Advisor (Entry Level-Remote)
Posted on: 02-01-2025 03:58
Remote CVS Virtual Assistant Jobs - Work From Home Jobs (Apply Now)
Posted on: 16-07-2024 18:41
Data Analyst / Healthcare / Remote
Posted on: 25-08-2024 00:00