Customer Support Specialist (Remote) - Chewy
Remote, USA
Full-time
Posted 2025-03-13
Chewy, a leader in the pet care industry, is seeking passionate and driven individuals to join our Customer Support Specialist team. This is a fully remote role, offering flexibility and the opportunity to work from the comfort of your home while helping pet parents deliver exceptional care for their furry friends. As a Customer Support Specialist, you'll be the front-line hero, assisting customers with inquiries, troubleshooting issues, and providing product recommendations with a focus on delivering a friendly, empathetic, and positive experience. Your role will involve solving customer problems, managing orders, and ensuring that every interaction reflects Chewy?s dedication to quality and service. Responsibilities: ? Provide outstanding support to customers via phone, email, and chat. ? Resolve customer inquiries, concerns, and technical issues in a timely and efficient manner. ? Process orders, returns, and exchanges with accuracy and care. ? Offer product recommendations based on customer needs. ? Maintain up-to-date knowledge of Chewy?s products, policies, and services. ? Ensure customer satisfaction and enhance their experience with Chewy. Qualifications: ? High school diploma or equivalent (Associate?s or Bachelor?s degree preferred). ? Excellent communication skills, both written and verbal. ? Ability to handle customer inquiries with patience and empathy. ? Previous customer service experience is a plus, but not required. ? Strong problem-solving skills and the ability to work independently. ? Comfortable working in a fast-paced, remote environment. Why Chewy? ? Competitive Pay: We offer a competitive salary and performance-based incentives. ? Benefits: Comprehensive benefits package, including health, dental, and vision insurance. ? Remote Flexibility: Work from anywhere, and achieve a healthy work-life balance. ? Growth Opportunities: We support your career development and offer internal advancement. Join us in making a difference in the lives of pets and their owners. Apply now to be part of the Chewy team!
Similar Remote Jobs
Customer Support Specialist (Remote) - Chewy
Posted on: 31-01-2025 09:59
Part Time- Remote -Tax Senior/Tax Manager
Posted on: 31-01-2025 09:59
Part Time Virtual Assistant Jobs (Remote)
Posted on: 31-01-2025 09:59
Coca Cola: Gerente SAP ? Contabilidad
Posted on: 31-01-2025 09:59
Volunteer Nonprofit Accountant (990 Form Reviewer)
Posted on: 31-01-2025 09:59
Live Chat Agent/ Online Chat Rep.
Posted on: 31-01-2025 09:59
Chat Agent in East Stroudsburg, PA
Posted on: 31-01-2025 09:59
Sales Professional Remote Position Flexible Hours
Posted on: 31-01-2025 09:59
Virtual Customer Support - Entry Level
Posted on: 31-01-2025 09:59
Customer Service Representative - Small Business
Posted on: 31-01-2025 09:59
Remote - Medical Receptionist
Posted on: 16-07-2024 18:40
Remote Product Tester Jobs – No Experience
Posted on: 12-09-2024 00:00
Full-Time*Remote* Licensed Medicare Healthcare Agent ($21-24HR + Bonus
Posted on: 10-09-2024 00:00
YouTube Moderator Job, YouTube Jobs $30Hr ? Hiring Now
Posted on: 02-02-2025 00:00
Public Safety Manager
Posted on: 24-09-2024 00:00
Customer Service Representative - Remote
Posted on: 15-09-2024 00:00
Portfolio Architect, Onboard Service IT
Posted on: 28-08-2024 00:00
Program Assistant (Remote)
Posted on: 22-10-2024 05:24
Amazon Delivery Station Warehouse Associate
Posted on: 23-01-2025 00:00
(Entry Level/No Experience Required) Walmart Data Entry Work From...
Posted on: 16-07-2024 18:40