Customer Support Specialist (Remote) - Chewy
Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.
Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.
Similar Remote Jobs
Customer Support Specialist (Remote) - Chewy
Posted on: 25-11-2024 05:19
Sales Pipeline Manager (LinkedIn Sales Navigator)
Posted on: 25-11-2024 05:19
Remote Customer Service Rep | WFH
Posted on: 25-11-2024 05:19
Coca Cola: L?er Integraci? de Sistemas
Posted on: 25-11-2024 05:19
Customer Support Representative - Travel (Remote)
Posted on: 25-11-2024 05:19
Coca Cola: Gerente SAP ? Contabilidad
Posted on: 25-11-2024 05:19
Telemarketing Specialist Set Your Own Hours
Posted on: 25-11-2024 05:19
Remote Customer Service Representative I (Remote)
Posted on: 25-11-2024 05:19
American Express (Remote Data Entry) Jobs
Posted on: 25-11-2024 05:19
Entry-Level Remote Customer Chat Support Specialist
Posted on: 25-11-2024 05:19
Remote Archivist | Hybrid Part-Time
Posted on: 02-12-2024 03:11
Claims Representative - National Remote
Posted on: 28-10-2024 09:49
Senior Open Shift Engineer
Posted on: 08-12-2024 17:19
Entry Level Review Writer (Work from Anywhere / No Experience)
Posted on: 01-07-2024 16:52
Distinguished Engineer PaaS (REMOTE) Chevy Chase, MD
Posted on: 02-08-2024 17:49
Senior Solutions Architect e-Commerce
Posted on: 30-09-2024 00:00
Associate, Consumer Integrated Marketing, Occasions
Posted on: 25-11-2024 05:19
Process Lead-Production and Logistics
Posted on: 25-10-2024 07:23
Entry Level Data Entry at AT&T – Work From Home Virtual Positions
Posted on: 12-09-2024 00:00
Flight attendant at delta Dubai
Posted on: 14-10-2024 04:22