Customer Support Specialist (Remote) AT Chewy
Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.
Responsibilities:
Customer Assistance:?ssist customers with inquiries, product information, order tracking, and problem resolution through various communication channels.
Product Knowledge:?tay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers.
Communication Skills:?tilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience.
Problem Solving:?dentify and resolve customer issues promptly, aiming for first-call resolution whenever possible.
Documentation:?aintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
Requirements:
Excellent Communication:?trong verbal and written communication skills.
Customer-Focused:? passion for delivering exceptional customer service and a customer-first mindset.
Tech-Savvy:?omfortable navigating multiple systems simultaneously and adapting to new technologies.
Similar Remote Jobs
Customer Support Specialist (Remote) AT Chewy
Posted on: 23-01-2025 00:00
Chewy Data Entry Remote Jobs - Entry Level Position
Posted on: 23-01-2025 00:00
(Part-Time) Airbnb careers remote
Posted on: 23-01-2025 00:00
Remote Jobs Customer support (Work From Home)
Posted on: 23-01-2025 00:00
Licensed Property & Casualty Agent - Pet Insurance (Remote in Texas)
Posted on: 23-01-2025 00:00
Business Cards and Payments Conversion Manager (Remote Eligible)
Posted on: 23-01-2025 00:00
Healthcare Customer Service Representative
Posted on: 23-01-2025 00:00
Customer Service Advocate - National Remote
Posted on: 23-01-2025 00:00
Healthcare Customer Service Call Center Rep
Posted on: 23-01-2025 00:00
Remote Customer Care Specialist
Posted on: 23-01-2025 00:00
Part-Time Remote Customer Service Representative at Walmart
Posted on: 02-08-2024 17:48
[Entry Level/No Experience] Southwest Airlines Data Entry Jobs $34/Hour
Posted on: 05-01-2025 17:58
Remote Online chat specialist
Posted on: 16-11-2024 19:13
E-commerce Customer Service Representative
Posted on: 11-01-2025 15:33
Content Moderator and Analyst for Online Marketplace
Posted on: 23-10-2024 04:43
Call Center Representative - Weekends Only -Part Time - $15 per Hour
Posted on: 18-02-2025 03:58
Remote Sales Expert Wanted: Work from Anywhere, Impact Everywhere
Posted on: 19-02-2025 06:28
Part Time Team Member
Posted on: 03-10-2024 00:00
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Posted on: 13-09-2024 00:00
Southwest Airline Remote Position $27/Hour - Work From Home Jobs
Posted on: 18-02-2025 03:59