Customer Support Representative - Travel (Remote)
Job Title: Customer Support Representative - Travel (Remote)
Location: Remote...
Job Responsibilities: ? Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities. ? Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. ? Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system. ? Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients. ? Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.
Requirements: ? Experience: Proven experience in a customer service role or within the travel industry. ? Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems. ? Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment. ? Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally. ? Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones. ? Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.
Benefits:
? Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
? Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
? Professional Development: Access to ongoing training and development opportunities within the travel industry.
? Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge
Similar Remote Jobs
Customer Support Representative - Travel (Remote)
Posted on: 11-11-2024 03:51
Senior Devops Engineer - Fully Remote
Posted on: 11-11-2024 03:51
Personal support worker - home support
Posted on: 11-11-2024 03:51
Sales Professional Remote Position Flexible Hours
Posted on: 11-11-2024 03:51
Virtual Appointment Setter - Entry Level
Posted on: 11-11-2024 03:51
Scheduler - Home Health Full Time
Posted on: 11-11-2024 03:51
Sales Professional. Remote Position. Flexible Hours.
Posted on: 11-11-2024 03:51
Entry Level Marketing and Sales Assistant
Posted on: 11-11-2024 03:51
Easy Typing Work - Anytime Earn
Posted on: 11-11-2024 03:51
Customer Service Representative, Medicare Pharmacy Department
Posted on: 11-11-2024 03:51
Remote Telephone Operator ***NORTH CAROLINA RESIDENTS ONLY
Posted on: 07-09-2024 00:00
Customer Service In American Airline At Home Jobs $24/Hour
Posted on: 18-12-2024 18:22
Data Entry Clerk- Entry Level
Posted on: 16-07-2024 18:56
American Express Virtual Assistant ( Work At Home )
Posted on: 20-08-2024 00:00
Product Marketing Intern (Remote & Paid)
Posted on: 19-02-2025 06:28
Remote Positions Available ? Job Opportunity at Delta Airlines
Posted on: 22-11-2024 05:34
Work from Home : Sales Manager
Posted on: 25-11-2024 05:20
American Airlines Remote Jobs (Part Time, Full Time) ? DPS
Posted on: 08-01-2025 08:06
Walgreens Work From Home Job Data Entry, Customer Support
Posted on: 05-07-2024 05:50
Sr Manager Global Supply Planning(Remote Or Hybrid)
Posted on: 16-07-2024 18:57