Customer Support Representative - Travel (Remote)
Job Title: Customer Support Representative - Travel (Remote)
Location: Remote...
Job Responsibilities: ? Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities. ? Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. ? Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system. ? Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients. ? Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.
Requirements: ? Experience: Proven experience in a customer service role or within the travel industry. ? Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems. ? Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment. ? Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally. ? Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones. ? Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.
Benefits:
? Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
? Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
? Professional Development: Access to ongoing training and development opportunities within the travel industry.
? Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge
Similar Remote Jobs
Customer Support Representative - Travel (Remote)
Posted on: 11-11-2024 03:51
Senior Devops Engineer - Fully Remote
Posted on: 11-11-2024 03:51
Personal support worker - home support
Posted on: 11-11-2024 03:51
Sales Professional Remote Position Flexible Hours
Posted on: 11-11-2024 03:51
Virtual Appointment Setter - Entry Level
Posted on: 11-11-2024 03:51
Scheduler - Home Health Full Time
Posted on: 11-11-2024 03:51
Sales Professional. Remote Position. Flexible Hours.
Posted on: 11-11-2024 03:51
Entry Level Marketing and Sales Assistant
Posted on: 11-11-2024 03:51
Easy Typing Work - Anytime Earn
Posted on: 11-11-2024 03:51
Customer Service Representative, Medicare Pharmacy Department
Posted on: 11-11-2024 03:51
Walmart Delivery Driver ? Earn up to $20/hr ? Delivery Drivers Inc. ? Shakopee, MN
Posted on: 08-01-2025 08:06
XDA - Computing Product Reviewer
Posted on: 25-09-2024 00:00
Online Product Tester ? App Critic (Beginner Friendly)
Posted on: 11-08-2024 00:00
Data Entry Clerk - Part Time Remote Jobs
Posted on: 18-02-2025 03:58
Pharmacy Technician - Prior Authorization - Work From Home
Posted on: 11-12-2024 17:46
Student Experience Representative
Posted on: 25-09-2024 00:00
SQL/MySQL cum database query - Fresher Staff Need
Posted on: 24-09-2024 00:00
Remote Legal Transcriptionist for Court Hearings and Depositions
Posted on: 13-12-2024 17:47
Sr. Audit Manager
Posted on: 28-11-2024 04:54
Customer Service Reps - Live Chat FULLY REMOTE
Posted on: 03-09-2024 00:00