Customer Support Representative
Description:
? SBT is looking for a Customer Support Representative to help take our company?s growth to the next level
? The ideal candidate will be responsible for providing text and payment support to our clients
? Duties include handling high priority tickets within a fast-paced environment, escalating client/software issues to technical, and understand/analyze client requests to ensure high CSAT
? It will be imperative that this person be detail-oriented, self-motivated, able to stay focused in a fast-paced environment and adapt to frequent updates
Requirements: ? High School or equivalent ? 2+ years of applicable Customer Support within a technology company ? Excellent detail-oriented, organizational, and time management skills ? Experience managing high priority tickets in a fast-pace environment ? Experience working with tickets within HubSpot ? Experience with SalesForce ? Experience with Payment Support ? Proficient in working with Outlook, Microsoft Excel, Microsoft Word ?... Analytical and problem-solving skills ? Customer focus and adaptability to different personality types ? Self-driven with the ability to work with little supervision ? Excellent verbal and written communication skills ? Adapt to frequent changes
Benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Online Survey Taker
Posted on: 13-09-2024 00:00
Live Chat Support
Posted on: 13-09-2024 00:00
Online Tutoring Teacher
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Live Chat Specialist
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Front Desk Receptionist
Posted on: 13-09-2024 00:00
Exciting Remote Healthcare Jobs Available ? Join Our Growing Team!
Posted on: 11-12-2024 17:46
Data Entry Clerk | Part-Time - Remote | WFH
Posted on: 13-09-2024 00:00
Remote Typing Jobs for Teens No Experience
Posted on: 27-08-2024 00:00
Customer Service Rep (remote in the US - Weekends ONLY)
Posted on: 16-11-2024 19:13
Amazon Delivery Driver
Posted on: 15-12-2024 15:01
Sr. Product Manager Tech - External Services, Amazon Web Services - Amazon EC2
Posted on: 16-12-2024 16:53
Pharmacy Technician - Prior Auth Review (Remote PST Hours)
Posted on: 21-02-2025 00:00
Call Center Agent - 100% Work From Home
Posted on: 11-08-2024 00:00
Recruitment Manager (part-time)
Posted on: 09-11-2024 04:39
Customer service advisor
Posted on: 16-07-2024 18:44